{"id":77268,"date":"2024-07-21T00:21:32","date_gmt":"2024-07-21T00:21:32","guid":{"rendered":"https:\/\/www.ecoonline.com\/case-studies\/hafod-housing-2\/"},"modified":"2025-10-31T13:06:04","modified_gmt":"2025-10-31T13:06:04","slug":"hafod-housing-2","status":"publish","type":"case-study","link":"https:\/\/www.ecoonline.com\/en-au\/case-studies\/hafod-housing\/","title":{"rendered":"Hafod Housing AU"},"content":{"rendered":"\n
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A reliable and versatile solution<\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n
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Discover how Hafod meet their duty of care to their lone working staff <\/strong><\/p>\n\n\n\n

Hafod Housing are a not-for-profit organization, providing affordable housing, care and support across South East Wales. Managing over 4,000 homes, Hafod Housing rely on a team of lone workers operating over a range of roles; from maintenance surveyors to caretakers and housing officers.<\/p>\n\n\n\n

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people helped each year<\/p>\n<\/div>\n<\/div>\n\n\n\n

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employees<\/p>\n<\/div>\n<\/div>\n\n\n\n

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properties<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n

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See how it works here<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n
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The mission<\/h3>\n\n\n\n

Hafod housing\u2019s lone workers are at risk due to social and environmental factors.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The solution<\/h3>\n\n\n\n

The lone worker app allows staff to alert management of emergencies with accurate location data.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The impact<\/h3>\n\n\n\n

The company and their staff are more aware of their own safety thanks to the lone worker app.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n

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\u201cSwitching to EcoOnline\u2019s solution has proven more reliable, more user-friendly, and much more efficient for lone workers and their managers.\u201d<\/em><\/em><\/h4>\n\n\n\n
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Nerys Eldrige
Project Officer<\/mark><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The Story<\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n
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Lone workers at Hafod Housing are largely public facing and are frequently required to make visits independently to properties. Hafod works with some of the most vulnerable people in the community and do not always have the opportunity to meet and assess residents before housing them. Due to the nature of their work, Hafod\u2019s housing officers are at higher risk of antisocial behaviours such as violence and aggression.<\/p>\n\n\n\n

Those working to maintain properties regularly use ladders, heavy tools and carry out work on roofs and other potentially unstable structures. The risks they face tend to be more environmental as they are exposed to common workplace risks such as slips, trips and falls.<\/p>\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n

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How did the lone worker app, powered by StaySafe, help Hafod<\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n
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