{"id":77497,"date":"2024-07-21T00:21:33","date_gmt":"2024-07-21T00:21:33","guid":{"rendered":"https:\/\/www.ecoonline.com\/case-studies\/wsp-2\/"},"modified":"2025-10-31T12:33:55","modified_gmt":"2025-10-31T12:33:55","slug":"wsp-2","status":"publish","type":"case-study","link":"https:\/\/www.ecoonline.com\/en-au\/case-studies\/wsp\/","title":{"rendered":"WSP AU"},"content":{"rendered":"\n
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Enhancing lone worker safety<\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n
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See how WSP ensures the safety of their lone workers with software<\/strong><\/p>\n\n\n\n

WSP is one of the world\u2019s leading engineering professional services firms, employing 66000 with over 9000 of those based in the UK. The Hertfordshire County Council (HCC) team, who sit within the Local Government business unit at WSP, switched from using a fob device to EcoOnline\u2019s lone worker app<\/a>, powered by StaySafe, to gain better hub functionality and easier allocation of licenses between users.<\/a><\/a><\/p>\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n

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employees worldwide<\/p>\n<\/div>\n<\/div>\n\n\n\n

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employees in EMEIA (Europe, Middle East, India and Africa)<\/p>\n<\/div>\n<\/div>\n\n\n\n

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employees in the UK<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n

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See how it works here<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n
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The mission<\/h3>\n\n\n\n

Give lone workers a fast and reliable way to get assistance in case of an accident.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The solution<\/h3>\n\n\n\n

Our lone worker app can send panic alerts and man-down notifications, even in areas of low signal.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The impact<\/h3>\n\n\n\n

A 24-hour lone worker monitoring solution that is tailored to meet the needs of Thomson Environmental Consultants.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n

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\u201cEasy to use with enhanced functionality to our previous system. The monitoring hub is sleeker and easier to use than our previous one. The fall detection and non-movement alerts are great functionalities that aren\u2019t always available with other systems. Also more cost effective than our previous provider.\u201d<\/em><\/em><\/h4>\n\n\n\n
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Brynjar Myre
Principal Engineer<\/mark><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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The Story<\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n
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Their lone workers face several hazards, in particular working on highways close to moving vehicles, working often in remote locations, and traveling considerable distances to and from the site.  <\/p>\n\n\n\n

\u201cWe want to ensure our staff always have access to emergency support when lone working\u201d   <\/strong><\/em>explains Brynjar Myre, Principal Engineer on the HCC contract.  <\/p>\n\n\n\n

\u201cPrior to launching lone worker software, we had a mix of personally assigned devices, as well as shared pool devices for teams. Having an app-based system means a user can be assigned a licence remotely and staff don\u2019t have to come into an office to pick up a device.\u201d <\/em><\/p>\n\n\n\n

As well as a solution that could be shared between users, they also wanted a system that was easy to use and provided monitoring support. <\/p>\n\n\n\n

Another draw for WSP was the onboarding process. At EcoOnline, we have a dedicated Customer Success Team who work with you to ensure that you get the most from your investment in the Lone Worker solution. <\/p>\n\n\n\n

\u201cWe were able to arrange training in a timely manner and all the sessions were delivered in a professional way. Our Customer Success Manager has also been a great help. He is always available and responds to queries straight away. He has even helped us with ad hoc training sessions and pushed through enhanced functionality.\u201d  <\/strong><\/em><\/p>\n\n\n\n

Alerts raised within the hub can be monitored in-house or outsourced to one of our specialist monitoring partners.  <\/p>\n\n\n\n

\u201cWe use the hub to monitor activity in-house as well as utilising an alarm response service from Fenix\u201d<\/em> <\/em><\/strong>explains Brynjar.<\/p>\n\n\n\n

\u201cWe also run monthly reports for all users, and we are keen for individual teams to do the same. The CPD, NRSWA and Data Team have already engaged with monitoring the performance of their respective teams using the insights that are available in the hub.\u201d<\/em> <\/p>\n\n\n\n

\u201cWe decided that checking in every hour is the safest option for our staff, considering the risk that comes with working near the highway. Staff have worked up a routine where they check in before driving and again when they reach site. Rarely do they drive or stay at site for more than one hour, so this works well. We now have peace of mind that staff are safe throughout the day and feedback from the team has been really positive.\u201d <\/em><\/p>\n<\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n

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Take charge of lone worker safety with EcoOnline<\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n
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Our lone worker software solution and app (powered by StaySafe) allows employers to safeguard their employees who work alone.<\/p>\n\n\n\n

If you are looking for a solution that:<\/p>\n\n\n\n