{"id":50105,"date":"2024-07-21T21:47:03","date_gmt":"2024-07-21T21:47:03","guid":{"rendered":"https:\/\/www.ecoonline.com\/when-is-working-alone-not-okay\/"},"modified":"2025-03-31T10:41:48","modified_gmt":"2025-03-31T10:41:48","slug":"when-is-working-alone-not-okay","status":"publish","type":"post","link":"https:\/\/www.ecoonline.com\/en-au\/blog\/when-is-working-alone-not-okay\/","title":{"rendered":"When working alone is not okay"},"content":{"rendered":"\n<section class=\"Pegasus__Container w-full   relative h-fit  text-content-dark mobile-stacking-standard is-layout-flow wp-block-pegasus-container-is-layout-flow\" style=\"  padding-bottom:var(--wp--preset--spacing--30); \" >\n\t        \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t        \t\t\n\t\t\n\t\n\t\t\t<div class=\"relative h-full is-flex-layout flex flex-col justify-start  w-full\">\n\n<p>Find out more about the law on lone working, the main hazards and risks of working alone and offer advice on solutions for your business in Australia.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>Lone Worker Safety<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>For many organizations, lone working increases productivity, flexibility and allows businesses to operate on a wider scale. However, there are a number of risks that pose a threat to lone working&nbsp;staff. Lone workers do not have access to immediate help should an accident occur which often makes their roles more dangerous than office-based jobs. If a lone worker suffers a fall, is attacked&nbsp;by an assailant or has a medical accident and is unable to call for help, they could be seriously harmed.<\/p>\n\n\n\n<p>So how can you ensure that your lone working staff are protected whilst at work? In this article, we\u2019ll discuss the main risks and hazards associated with lone working, and take a look at&nbsp;different scenarios where lone working may be considered unsafe.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>What is lone working?<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>Lone working is when work activities are carried out without the direct and immediate support of supervisors or colleagues. To put it simply, if an employee cannot be seen or heard by a&nbsp;colleague, they are lone working, whether that is for all or part of their working day.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>Lone working legislation in Australia<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>In Australia, detailed legislation for Work Health and Safety is regulated by each of the country\u2019s states. Details can be found<a href=\"https:\/\/business.gov.au\/risk-management\/health-and-safety\/work-health-and-safety\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">\u00a0here<\/a>\u00a0covering obligations for safe working for employers\u00a0and employees, including standards for lone working. Our\u00a0<a href=\"https:\/\/www.ecoonline.com\/guide-lone-working\/\">Guide to\u00a0<\/a><a href=\"https:\/\/www.info.ecoonline.com\/guide-lone-working\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lone Working<\/a>\u00a0gives further information about safety legislation.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/info.ecoonline.com\/guide-lone-working\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2024\/07\/e9df0845-248f-4c1b-aa45-e0a5b24fc992-22.webp\" alt=\"e9df0845-248f-4c1b-aa45-e0a5b24fc992.png\"\/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>Lone working legislation<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>Health and safety legislation differs across states and many do not have specific policies for lone working. Under the official guidelines companies who employ lone workers must account for each&nbsp;employee:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>throughout each work shift at regular intervals appropriate to the job assignment to ensure the employee\u2019s safety and health; and<\/li>\n\n\n\n<li>at the end of the job assignment or at the end of the workshift, whichever occurs first<\/li>\n<\/ul>\n\n\n\n<p>Alongside this, employers should also implement their own regulations to help ensure the safety of their lone workers. These could include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>conducting thorough lone worker risk assessments<\/li>\n\n\n\n<li>producing a written health and safety policy and ensuring all employees understand it<\/li>\n\n\n\n<li>taking steps to reduce or eliminate risk in order to create a safe working environment<\/li>\n\n\n\n<li>providing information, instructions, lone worker training and supervision where appropriate<\/li>\n\n\n\n<li>regularly reviewing and improving upon lone worker risk assessments and policies<\/li>\n<\/ul>\n\n\n\n<p>A thorough approach to safety involves supervisors periodically visiting or observing lone workers and regular communication throughout a shift or period when someone is working alone. It is also&nbsp;advisable to use automatic warning devices and for supervisors to check in with staff once the period of lone work is over.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>Lone worker risk assessments<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>Working alone is completely legal and in most cases, it is safe to do so. However, a risk assessment should be carried out on lone working activities so employers can assess and mitigate any&nbsp;potential dangers to their staff.<\/p>\n\n\n\n<p>If the risks identified through the process are too high or uncontrollable, you must not let your employees work alone under any circumstance.<\/p>\n\n\n\n<p>If, however, steps can be taken to reduce risk to a controllable level, in line with legislation, it may be safe to allow your employees to work alone, following the implementation of a lone&nbsp;worker policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>What is a lone worker policy?<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>A&nbsp;lone worker policy is a guide&nbsp;that sets out your company\u2019s rules on working alone and helps your employees to understand the risks of their&nbsp;role. It also provides your staff with practical advice and instruction on how to safely carry out their roles and what procedures to follow should an incident occur.<\/p>\n\n\n\n<p>A regular review of both your risk assessments and lone worker policy will help you identify whether your lone workers are safe. You may also wish to carry out inspections to ensure safe work&nbsp;practices are being followed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>Monitoring employees using Lone Worker Apps<\/strong><strong><\/strong><\/h2>\n\n\n\n<p>Being able to monitor your employee\u2019s whereabouts is extremely important in keeping them safe, as accidents can occur at any time. Regular communications should be maintained with lone working&nbsp;staff and procedures put in place so that employees can quickly communicate with their employer and raise the alarm if needed.<\/p>\n\n\n\n<p>Manual methods of monitoring can be time-consuming, unreliable and often include a large amount of paperwork. Significant advances in mobile technology have led many companies to switch to&nbsp;app-based lone worker solutions to help them monitor and protect their remote staff.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>Lone Worker FAQs<\/strong><strong><\/strong><\/h2>\n\n\n\n<p><strong>Can employers legally ask someone to work a night shift alone?<\/strong><\/p>\n\n\n\n<p>Employers can legally require one person to work overnight alone. Security guards regularly monitor buildings alone throughout the night, whilst other roles such as hotel receptionists or&nbsp;petrol station attendants may work alone out of hours. Employees who work in these roles may be seen as easy targets for threats, such as theft or violence, and extra precautions should be put in&nbsp;place.<\/p>\n\n\n\n<p><strong>Is it legal for an apprentice to work alone?<\/strong><\/p>\n\n\n\n<p>It is legal for an apprentice to work alone if it is safe to do so. Employers have the same responsibilities to apprentices as they do any other employee. Therefore, they hold a primary&nbsp;responsibility for the health and safety of the apprentice and are required to carry out risk assessments and manage any potential threats.<\/p>\n\n\n\n<p><strong>Are you allowed to work alone in a factory?<\/strong><\/p>\n\n\n\n<p>Working alone in a factory is also allowed. However, the job role being carried out alone in the factory should be taken into consideration. For example, if operating machinery, you must&nbsp;ensure it is suitable for one person to do this alone. You should also take into consideration how an alarm can be raised in an emergency and what the response time is likely to be.<\/p>\n\n\n\n<p><strong>Can a 16-year-old work alone?<\/strong><\/p>\n\n\n\n<p>A 16-year-old can work alone if the organisation employing them has conducted a risk assessment and found it safe to do so. Young people under 18 have different employment rights from adult&nbsp;workers, including where and when they can work.<\/p>\n\n\n\n<p><strong>Are you allowed to work alone in a shop?<\/strong><\/p>\n\n\n\n<p>Working alone in a shop is completely legal and common practice. Extra safety measures should be taken however, as lone shop workers can become easy targets for robberies and other crimes. A risk&nbsp;assessment must also be carried out and consider the local crime rates, employee training levels and what emergency procedures are in place.<\/p>\n\n\n\n<p><strong>To see how EcoOnline\u2019s lone worker solution can help you protect your lone workers, 24\/7, wherever they are, check out our solution today.&nbsp;<\/strong><br><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/www.ecoonline.com\/en-au\/ehs-software\/lone-worker\/lone-worker-app\/\"><img decoding=\"async\" src=\"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2024\/07\/cd69708e-53ba-4402-9163-cdbada56daba-90.webp\" alt=\"cd69708e-53ba-4402-9163-cdbada56daba.png\"\/><\/a><\/figure>\n\n<\/div>\n\t\t\n\t        <\/section>\n","protected":false},"excerpt":{"rendered":"<p>Find out more about the law on lone working, the main hazards and risks of working alone and offer advice on solutions for your business in Australia.<\/p>\n","protected":false},"author":2,"featured_media":50106,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"category":[67],"tags":[],"item-type":[216],"class_list":["post-50105","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized-en-au","item-type-article-en-au"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Lone Worker Safety Laws &amp; Risks in Australia | EcoOnline AU<\/title>\n<meta name=\"description\" content=\"Understand Australia&#039;s lone working laws and hazards. Learn when working alone is unsafe and how to protect your staff effectively.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ecoonline.com\/en-au\/blog\/when-is-working-alone-not-okay\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lone Worker Safety Laws &amp; Risks in Australia | EcoOnline AU\" \/>\n<meta property=\"og:description\" content=\"Understand Australia&#039;s lone working laws and hazards. Learn when working alone is unsafe and how to protect your staff effectively.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ecoonline.com\/en-au\/blog\/when-is-working-alone-not-okay\/\" \/>\n<meta property=\"og:site_name\" content=\"EcoOnline\" \/>\n<meta property=\"article:published_time\" content=\"2024-07-21T21:47:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-31T10:41:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2024\/12\/When-is-working-alone-not-okay-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"755\" \/>\n\t<meta property=\"og:image:height\" content=\"422\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Helen Down\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Helen Down\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/blog\\\/when-is-working-alone-not-okay\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/blog\\\/when-is-working-alone-not-okay\\\/\"},\"author\":{\"name\":\"Helen Down\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/#\\\/schema\\\/person\\\/c545ead400ca6bfa78acad19123e7250\"},\"headline\":\"When working alone is not okay\",\"datePublished\":\"2024-07-21T21:47:03+00:00\",\"dateModified\":\"2025-03-31T10:41:48+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/blog\\\/when-is-working-alone-not-okay\\\/\"},\"wordCount\":1137,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/blog\\\/when-is-working-alone-not-okay\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ecoonline.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/When-is-working-alone-not-okay-1.webp\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/blog\\\/when-is-working-alone-not-okay\\\/\",\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/blog\\\/when-is-working-alone-not-okay\\\/\",\"name\":\"Lone Worker Safety Laws & Risks in Australia | EcoOnline AU\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/blog\\\/when-is-working-alone-not-okay\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-au\\\/blog\\\/when-is-working-alone-not-okay\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ecoonline.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/When-is-working-alone-not-okay-1.webp\",\"datePublished\":\"2024-07-21T21:47:03+00:00\",\"dateModified\":\"2025-03-31T10:41:48+00:00\",\"description\":\"Understand Australia's lone working laws and hazards. 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