{"id":132627,"date":"2025-12-11T00:28:43","date_gmt":"2025-12-11T00:28:43","guid":{"rendered":"https:\/\/www.ecoonline.com\/?page_id=132627"},"modified":"2026-03-23T09:39:38","modified_gmt":"2026-03-23T09:39:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.ecoonline.com\/en-ca\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n
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Privacy Policy<\/h1>\n\n\n\n

Last updated: March 2026<\/p>\n\n<\/div>\n\t\t\n\t <\/section>\n\n\n\n

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(A) This Policy<\/strong><\/h2>\n\n\n\n

This policy explains how we process personal data and is issued by each of the Controller and Processor entities which are part of the group of companies headed by EcoOnline AS (\u201cGroup Companies\u201d as defined at Section R) (together, \u201cEcoOnline<\/strong>\u201d, \u201cwe<\/strong>\u201d, \u201cus<\/strong>\u201d and \u201cour<\/strong>\u201d) and is addressed to individuals outside our organisation with whom we interact, including visitors to our Sites, users of our Applications (Section R), other users of our services, personnel of corporate customers and vendors, applicants for employment and visitors to our premises (together, \u201cyou\u201d). Some interactions on our Sites may be supported by automated or AI-assisted technologies designed to improve response times and user experience. In some cases responses may be generated or assisted by automated systems. Defined terms used in this policy are explained in Section R below. <\/p>\n\n\n\n

This policy may be amended or updated from time to time to reflect changes in our practices with respect to the Processing of Personal Data, or changes in applicable law. We encourage you to read this policy carefully, and to regularly check this page to review any changes we might make in accordance with the terms of this policy. <\/p>\n<\/div>\n\n\n\n

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(B) Collection of Personal Data<\/strong><\/strong><\/h2>\n\n\n\n

We collect or obtain Personal Data: when data is provided to us (e.g., where you contact us); in the course of our relationship with you (e.g., if you make a purchase); when you make Personal Data public (e.g., if you make a public post about us on social media); when you download, install, or use any of our Apps; when you visit our Sites; when you register to use any of our Sites, Apps, or services; or when you interact with any third-party content or advertising on a Site. We may also receive Personal Data about you from third parties (e.g., law enforcement authorities, screening providers, business partners). <\/p>\n<\/div>\n\n\n\n

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EcoOnline as Data Controller <\/strong><\/strong><\/strong><\/h2>\n\n\n\n

Collection of Personal Data: We collect or obtain Personal Data about you from the following sources: <\/p>\n\n\n\n

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Data provided to us:<\/p>\n<\/div>\n\n\n\n

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We obtain Personal Data when data is provided to us (e.g., where you contact us via email or telephone, or by any other means, or when you provide us with your business card, or when you submit a job application). <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Data we obtain in person:<\/p>\n<\/div>\n\n\n\n

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We obtain Personal Data during meetings, at trade shows, during visits from sales or marketing representatives, or at events we attend. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Collaborations:<\/p>\n<\/div>\n\n\n\n

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We obtain Personal Data when you collaborate with us in research or in an advisory\/consultancy capacity.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Relationship data:<\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data in the ordinary course of our relationship with you (e.g., we provide a service to you, or to your employer). <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Data you make public: <\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data that you manifestly choose to make public, including via social media (e.g., we may collect information from your social media profile(s), if you make a public post about us). <\/p>\n<\/div>\n<\/div>\n\n\n\n

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App data:<\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data when you download or use any of our Apps.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Site data:    <\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data when you visit any of our Sites or use any features or resources available on or through a Site. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Website chat and conversational interaction data: <\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data when you interact with chat or AI-assisted messaging tools made available on or through our Sites. This may include information you voluntarily provide during the interaction, such as your name, email address, company information, and the content of messages exchanged during the conversation.<\/p>\n\n\n\n

In some cases we may combine this information with data obtained from third-party sources or publicly available business information in order to better understand organisations visiting our website and personalise interactions.<\/p>\n\n\n\n

Where you provide contact details during a chat interaction, we may use those details to respond to your enquiry, provide requested information, and follow up on your request in accordance with this policy. Conversations may be recorded or stored for quality assurance, training, service improvement, and to help us respond to enquiries.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Registration details:    <\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data when you use, or register to use, any of our Sites, Apps, or services. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Content and advertising information   <\/p>\n<\/div>\n\n\n\n

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If you interact with any third-party content or advertising on a Site (including third-party plugins and cookies) we receive Personal Data from the relevant third-party provider of that content or advertising. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Third-party information:<\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data from third parties who provide it to us (e.g., law enforcement authorities; screening providers, business partners). <\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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EcoOnline as Data Processor<\/strong><\/strong><\/strong><\/h2>\n\n\n\n

Collection of Personal Data: We collect or obtain Personal Data about you from the following sources: <\/p>\n\n\n\n

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Registration details:    <\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data when you use, or register to use, any of our Sites, Apps, or services. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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App data:<\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data when you download or use any of our products and applications. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Site data:<\/p>\n<\/div>\n\n\n\n

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We collect or obtain Personal Data when you visit any of our Sites or use any features or resources available on or through a Site. <\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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(C) Creation of Personal Data<\/strong><\/strong><\/strong><\/h2>\n\n\n\n

We create Personal Data about you (e.g., records of your interactions with us). <\/p>\n\n\n\n

We also create Personal Data about you in certain circumstances, such as details of your past interactions with us. We may also combine Personal Data from any of our Sites, Apps, or services, including where that data is collected from different devices.<\/p>\n<\/div>\n\n\n\n

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(D) Categories of Personal Data we Process<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n

We Process: your personal details (e.g., your name); demographic data (e.g., your age); your contact details (e.g., your address); records of your consents; purchase details; payment details (e.g., your billing address); information about our Sites and Apps (e.g., the type of device you are using); details of your employer (where relevant); information about your interactions with our content or advertising; and any views or opinions you provide to us. <\/p>\n<\/div>\n\n\n\n

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EcoOnline as Data Controller<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n

We may Process the following categories of Personal Data about you: <\/p>\n\n\n\n