{"id":136745,"date":"2026-01-26T08:00:00","date_gmt":"2026-01-26T08:00:00","guid":{"rendered":"https:\/\/www.ecoonline.com\/?p=136745"},"modified":"2026-01-26T10:04:00","modified_gmt":"2026-01-26T10:04:00","slug":"ecoonline-appoints-david-orstad-as-chief-customer-officer","status":"publish","type":"post","link":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/","title":{"rendered":"EcoOnline appoints David Orstad as Chief Customer Officer"},"content":{"rendered":"\n<section class=\"Pegasus__Container w-full   relative h-fit  text-content-dark mobile-stacking-standard is-layout-flow wp-block-pegasus-container-is-layout-flow\" style=\"  padding-bottom:var(--wp--preset--spacing--20); \" >\n\t        \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t        \t\t\n\t\t\n\t\n\t\t\t<div class=\"relative h-full is-flex-layout flex flex-col justify-start  w-full\">\n\n<p><strong>Dallas, Texas | January 26, 2026<\/strong> \u2013 <a href=\"https:\/\/www.ecoonline.com\/en-us\/\">EcoOnline<\/a>, a leading global provider of safety and sustainability software, has appointed <a href=\"https:\/\/www.linkedin.com\/in\/dave-orstad-70033b13\/\" target=\"_blank\" rel=\"noreferrer noopener\">David Orstad<\/a> as Chief Customer Officer (CCO). With more than 25 years of experience leading customer organizations across SaaS (software as a service) and private equity-backed businesses, Orstad joins EcoOnline as the company continues to grow worldwide and deepens its role as a strategic, long-term partner to customers.<\/p>\n\n<\/div>\n\t\t\n\t        <\/section>\n\n\n\n<section class=\"Pegasus__Container w-full   relative h-fit  text-content-dark mobile-stacking-standard is-layout-flow wp-block-pegasus-container-is-layout-flow\" style=\"  padding-bottom:var(--wp--preset--spacing--20); \" >\n\t        \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t        \t\t\n\t\t\n\t\n\t\t\t<div class=\"relative h-full is-flex-layout flex flex-col justify-start  w-full\">\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:5vh\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>EcoOnline is trusted by over 11,000 organizations in more than 70 industries across the world. As CCO, Orstad will lead EcoOnline\u2019s Professional Services, Customer Success, and Support teams, and oversee the introduction of a Managed Services offering to help customers accelerate outcomes and sustain value over time. He has held senior customer leadership roles at Epicor Software and Accruent Software, and most recently served as Senior Vice President at Calabrio.<\/p>\n\n\n\n<p><em>\u201cBringing Dave in as CCO is a critical investment in our customers as we build on our global momentum,\u201d <\/em>said Tom Goodmanson, CEO of EcoOnline.<em> \u201cEcoOnline\u2019s momentum is guided by our north star of technology that protects people and the planet for future generations. We are here to be a strategic, value-led partner to customers, not a transactional software provider. Dave\u2019s \u2018customers for life\u2019 mindset and his ability to empower high-performing teams will help us work even more closely with customers towards a shared vision for safer, more sustainable operations.\u201d<\/em><\/p>\n\n\n\n<p><em>\u201cWhat excites me about EcoOnline is what we provide and what we are creating. Our technology saves lives, improves the environment, and makes customers\u2019 businesses more resilient,\u201d<\/em> said Orstad. <em>\u201cEcoOnline has seen great success, and my focus is building on that by strengthening how we deliver impactful outcomes for customers, day in and day out. We will create even more meaningful touchpoints that meet customers where and how they want to engage, combining best-in-class self-service with proactive, local human support, using data and AI to enhance how teams show up.\u201d<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/www.ecoonline.com\/en-us\/news\/david-orstad-on-keeping-customers-close-and-delivering-outcomes\/\">Read the full blog interview with David Orstad<\/a> to learn more about his approach to customer excellence at EcoOnline.<\/p>\n\n\n\n<div style=\"height:2vh\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns has-clay-background-color has-background is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\" style=\"border-radius:12px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:60%\">\n<h2 class=\"wp-block-heading has-text-align-center has-large-font-size\"><strong><strong>FAQ<\/strong><\/strong><\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1759485300598\"><strong class=\"schema-faq-question\"><strong><strong>Why has EcoOnline appointed a Chief Customer Officer now?<\/strong><\/strong><\/strong> <p class=\"schema-faq-answer\">EcoOnline is building on strong global momentum. Appointing David Orstad as CCO is a proactive investment in scaling a consistent customer experience and deepening long-term, value-led partnerships.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1759485349384\"><strong class=\"schema-faq-question\"><strong><strong>What will David Orstad focus on in this role?<\/strong><\/strong><\/strong> <p class=\"schema-faq-answer\">David will lead Global Professional Services, Customer Success, and Support, with a focus on helping customers achieve meaningful outcomes and sustained value over time. This includes overseeing the introduction of a Managed Services offering for customers who want additional, ongoing support.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1759485378706\"><strong class=\"schema-faq-question\"><strong><strong>What does this CCO appointment mean for customers?<\/strong><\/strong><\/strong> <p class=\"schema-faq-answer\">The appointment reinforces EcoOnline\u2019s focus on a consistent, connected customer experience globally, with more proactive engagement and stronger support for long-term outcomes. This includes more meaningful touchpoints, improved self-service options, and customer teams showing up with better context to inform interactions over time.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1759485388971\"><strong class=\"schema-faq-question\"><strong><strong>When did David Orstad assume the role?<\/strong><\/strong><\/strong> <p class=\"schema-faq-answer\">David joined EcoOnline as Chief Customer Officer effective January 5, 2026.<\/p> <\/div> <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n<\/div>\n\n<\/div>\n\t\t\n\t        <\/section>\n\n\n\n<section class=\"Pegasus__Container w-full   relative h-fit  text-content-dark mobile-stacking-standard is-layout-flow wp-block-pegasus-container-is-layout-flow\" style=\"  padding-bottom:var(--wp--preset--spacing--20); \" >\n\t        \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t        \t\t\n\t\t\n\t\n\t\t\t<div class=\"relative h-full is-flex-layout flex flex-col justify-start  w-full\">\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:5vh\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>About EcoOnline<\/strong><\/h2>\n\n\n\n<p>EcoOnline delivers uncomplicated environment, health and safety (EHS), chemical management and ESG\/sustainability technology solutions to forward-thinking leaders. Safeguarding your entire workforce, from frontline employees to lone workers and contractors, EcoOnline\u2019s always-on solutions support your organization through everyday operations and moments of emergency and crisis alike. Our connected suite of SaaS software enables over 11,000 businesses to protect their people and the planet by ensuring compliance, risk visibility and mitigation, operational predictability, and long-term resilience. Backed by an unwavering commitment to customer success, EcoOnline\u2019s software is powerful yet simple to use \u2013 built on decades of real-world expertise, data and insights.<\/p>\n\n\n\n<p><strong>Visit&nbsp;<a href=\"https:\/\/www.ecoonline.com\/en-us\/\">ecoonline.com<\/a>&nbsp;to immediately and positively impact your workplace safety and sustainability.<\/strong><\/p>\n\n<\/div>\n\t\t\n\t        <\/section>\n\n\n\n<section class=\"Pegasus__Container w-full   relative h-fit  text-content-dark mobile-stacking-standard is-layout-flow wp-block-pegasus-container-is-layout-flow\" style=\"  padding-bottom:var(--wp--preset--spacing--20); \" >\n\t        \n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t        \t\t\n\t\t\n\t\n\t\t\t<div class=\"relative h-full is-flex-layout flex flex-col justify-start  w-full\">\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:5vh\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\"><strong>Media contacts<\/strong><\/h2>\n\n\n\n<p>Alyssa Fishwick\u202f&nbsp;&nbsp;<br>Senior Director, Global Public Relations&nbsp;<br>EcoOnline&nbsp;<br>Tel: +46703646396<br>Email: alyssa.fishwick@ecoonline.com <\/p>\n\n<\/div>\n\t\t\n\t        <\/section>\n","protected":false},"excerpt":{"rendered":"<p>With 25+ years of SaaS customer experience leadership, the appointment builds on EcoOnline\u2019s momentum as it deepens value-led customer partnerships worldwide.<\/p>\n","protected":false},"author":8,"featured_media":136747,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":"","_links_to":"","_links_to_target":""},"category":[275],"tags":[],"item-type":[208],"class_list":["post-136745","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-resources-en-us","item-type-news-en-us"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>EcoOnline appoints David Orstad as Chief Customer Officer | EcoOnline<\/title>\n<meta name=\"description\" content=\"EcoOnline appoints David Orstad as Chief Customer Officer, deepening value-led partnerships as company continues global growth.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EcoOnline appoints David Orstad as Chief Customer Officer | EcoOnline\" \/>\n<meta property=\"og:description\" content=\"EcoOnline appoints David Orstad as Chief Customer Officer, deepening value-led partnerships as company continues global growth.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/\" \/>\n<meta property=\"og:site_name\" content=\"EcoOnline\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-26T08:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-26T10:04:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2026\/01\/New-CCO-News-Release-Tile-1.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Johan Hennius\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Johan Hennius\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/\"},\"author\":{\"name\":\"Johan Hennius\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/#\\\/schema\\\/person\\\/22787b96c92120e097dbfc849629392a\"},\"headline\":\"EcoOnline appoints David Orstad as Chief Customer Officer\",\"datePublished\":\"2026-01-26T08:00:00+00:00\",\"dateModified\":\"2026-01-26T10:04:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/\"},\"wordCount\":633,\"publisher\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ecoonline.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/New-CCO-News-Release-Tile-1.webp\",\"articleSection\":[\"News &amp; Resources\"],\"inLanguage\":\"en-US\"},{\"@type\":[\"WebPage\",\"FAQPage\"],\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/\",\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/\",\"name\":\"EcoOnline appoints David Orstad as Chief Customer Officer | EcoOnline\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.ecoonline.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/New-CCO-News-Release-Tile-1.webp\",\"datePublished\":\"2026-01-26T08:00:00+00:00\",\"dateModified\":\"2026-01-26T10:04:00+00:00\",\"description\":\"EcoOnline appoints David Orstad as Chief Customer Officer, deepening value-led partnerships as company continues global growth.\",\"mainEntity\":[{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485300598\"},{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485349384\"},{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485378706\"},{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485388971\"}],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/New-CCO-News-Release-Tile-1.webp\",\"contentUrl\":\"https:\\\/\\\/www.ecoonline.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/New-CCO-News-Release-Tile-1.webp\",\"width\":1200,\"height\":1200},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/#website\",\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/\",\"name\":\"EcoOnline\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/#organization\",\"name\":\"EcoOnline\",\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/ecoonline-logo.webp\",\"contentUrl\":\"https:\\\/\\\/www.ecoonline.com\\\/wp-content\\\/uploads\\\/2024\\\/12\\\/ecoonline-logo.webp\",\"width\":888,\"height\":613,\"caption\":\"EcoOnline\"},\"image\":{\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/#\\\/schema\\\/person\\\/22787b96c92120e097dbfc849629392a\",\"name\":\"Johan Hennius\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/b89c9347e9e09bd67293022824d9f9ed322fc2fab9318747cd630353573e3052?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/b89c9347e9e09bd67293022824d9f9ed322fc2fab9318747cd630353573e3052?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/b89c9347e9e09bd67293022824d9f9ed322fc2fab9318747cd630353573e3052?s=96&d=mm&r=g\",\"caption\":\"Johan Hennius\"},\"sameAs\":[\"https:\\\/\\\/www.ecoonline.com\\\/\"]},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485300598\",\"position\":1,\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485300598\",\"name\":\"Why has EcoOnline appointed a Chief Customer Officer now?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"EcoOnline is building on strong global momentum. Appointing David Orstad as CCO is a proactive investment in scaling a consistent customer experience and deepening long-term, value-led partnerships.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485349384\",\"position\":2,\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485349384\",\"name\":\"What will David Orstad focus on in this role?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"David will lead Global Professional Services, Customer Success, and Support, with a focus on helping customers achieve meaningful outcomes and sustained value over time. This includes overseeing the introduction of a Managed Services offering for customers who want additional, ongoing support.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485378706\",\"position\":3,\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485378706\",\"name\":\"What does this CCO appointment mean for customers?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"The appointment reinforces EcoOnline\u2019s focus on a consistent, connected customer experience globally, with more proactive engagement and stronger support for long-term outcomes. This includes more meaningful touchpoints, improved self-service options, and customer teams showing up with better context to inform interactions over time.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485388971\",\"position\":4,\"url\":\"https:\\\/\\\/www.ecoonline.com\\\/en-us\\\/news\\\/ecoonline-appoints-david-orstad-as-chief-customer-officer\\\/#faq-question-1759485388971\",\"name\":\"When did David Orstad assume the role?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"David joined EcoOnline as Chief Customer Officer effective January 5, 2026.\",\"inLanguage\":\"en-US\"},\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"EcoOnline appoints David Orstad as Chief Customer Officer | EcoOnline","description":"EcoOnline appoints David Orstad as Chief Customer Officer, deepening value-led partnerships as company continues global growth.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/","og_locale":"en_US","og_type":"article","og_title":"EcoOnline appoints David Orstad as Chief Customer Officer | EcoOnline","og_description":"EcoOnline appoints David Orstad as Chief Customer Officer, deepening value-led partnerships as company continues global growth.","og_url":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/","og_site_name":"EcoOnline","article_published_time":"2026-01-26T08:00:00+00:00","article_modified_time":"2026-01-26T10:04:00+00:00","og_image":[{"width":1200,"height":1200,"url":"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2026\/01\/New-CCO-News-Release-Tile-1.webp","type":"image\/webp"}],"author":"Johan Hennius","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Johan Hennius","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#article","isPartOf":{"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/"},"author":{"name":"Johan Hennius","@id":"https:\/\/www.ecoonline.com\/en-us\/#\/schema\/person\/22787b96c92120e097dbfc849629392a"},"headline":"EcoOnline appoints David Orstad as Chief Customer Officer","datePublished":"2026-01-26T08:00:00+00:00","dateModified":"2026-01-26T10:04:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/"},"wordCount":633,"publisher":{"@id":"https:\/\/www.ecoonline.com\/en-us\/#organization"},"image":{"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2026\/01\/New-CCO-News-Release-Tile-1.webp","articleSection":["News &amp; Resources"],"inLanguage":"en-US"},{"@type":["WebPage","FAQPage"],"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/","url":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/","name":"EcoOnline appoints David Orstad as Chief Customer Officer | EcoOnline","isPartOf":{"@id":"https:\/\/www.ecoonline.com\/en-us\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#primaryimage"},"image":{"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#primaryimage"},"thumbnailUrl":"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2026\/01\/New-CCO-News-Release-Tile-1.webp","datePublished":"2026-01-26T08:00:00+00:00","dateModified":"2026-01-26T10:04:00+00:00","description":"EcoOnline appoints David Orstad as Chief Customer Officer, deepening value-led partnerships as company continues global growth.","mainEntity":[{"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485300598"},{"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485349384"},{"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485378706"},{"@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485388971"}],"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#primaryimage","url":"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2026\/01\/New-CCO-News-Release-Tile-1.webp","contentUrl":"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2026\/01\/New-CCO-News-Release-Tile-1.webp","width":1200,"height":1200},{"@type":"WebSite","@id":"https:\/\/www.ecoonline.com\/en-us\/#website","url":"https:\/\/www.ecoonline.com\/en-us\/","name":"EcoOnline","description":"","publisher":{"@id":"https:\/\/www.ecoonline.com\/en-us\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ecoonline.com\/en-us\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.ecoonline.com\/en-us\/#organization","name":"EcoOnline","url":"https:\/\/www.ecoonline.com\/en-us\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ecoonline.com\/en-us\/#\/schema\/logo\/image\/","url":"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2024\/12\/ecoonline-logo.webp","contentUrl":"https:\/\/www.ecoonline.com\/wp-content\/uploads\/2024\/12\/ecoonline-logo.webp","width":888,"height":613,"caption":"EcoOnline"},"image":{"@id":"https:\/\/www.ecoonline.com\/en-us\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.ecoonline.com\/en-us\/#\/schema\/person\/22787b96c92120e097dbfc849629392a","name":"Johan Hennius","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/b89c9347e9e09bd67293022824d9f9ed322fc2fab9318747cd630353573e3052?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b89c9347e9e09bd67293022824d9f9ed322fc2fab9318747cd630353573e3052?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/b89c9347e9e09bd67293022824d9f9ed322fc2fab9318747cd630353573e3052?s=96&d=mm&r=g","caption":"Johan Hennius"},"sameAs":["https:\/\/www.ecoonline.com\/"]},{"@type":"Question","@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485300598","position":1,"url":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485300598","name":"Why has EcoOnline appointed a Chief Customer Officer now?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"EcoOnline is building on strong global momentum. Appointing David Orstad as CCO is a proactive investment in scaling a consistent customer experience and deepening long-term, value-led partnerships.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485349384","position":2,"url":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485349384","name":"What will David Orstad focus on in this role?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"David will lead Global Professional Services, Customer Success, and Support, with a focus on helping customers achieve meaningful outcomes and sustained value over time. This includes overseeing the introduction of a Managed Services offering for customers who want additional, ongoing support.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485378706","position":3,"url":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485378706","name":"What does this CCO appointment mean for customers?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"The appointment reinforces EcoOnline\u2019s focus on a consistent, connected customer experience globally, with more proactive engagement and stronger support for long-term outcomes. This includes more meaningful touchpoints, improved self-service options, and customer teams showing up with better context to inform interactions over time.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485388971","position":4,"url":"https:\/\/www.ecoonline.com\/en-us\/news\/ecoonline-appoints-david-orstad-as-chief-customer-officer\/#faq-question-1759485388971","name":"When did David Orstad assume the role?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"David joined EcoOnline as Chief Customer Officer effective January 5, 2026.","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/posts\/136745","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/comments?post=136745"}],"version-history":[{"count":0,"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/posts\/136745\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/media\/136747"}],"wp:attachment":[{"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/media?parent=136745"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/category?post=136745"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/tags?post=136745"},{"taxonomy":"item-type","embeddable":true,"href":"https:\/\/www.ecoonline.com\/en-us\/wp-json\/wp\/v2\/item-type?post=136745"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}