Sub-processors | EcoOnline

Sub-processors & Group Entities

EcoOnline's customers benefit from significantly streamlined processes that help optimise performance and reduce risks.
 
We use expert suppliers to support the day to day operations of our business with whom we may also share customer and user personal data.
 
Our sub-processors, with whom we may share personal data, help us to provide our services. The third parties listed below host customer data within the services or provide specific functions within the services.
 

EcoOnline Sub-processors

Last updated: June 20, 2023

Environment, Health & Safety (EHS) - US

Name: AWS
Purpose of processing: Hosting provider (Platform)
Location: Ireland

Name: Mailgun
Purpose of processing: Communication service provider
Location: United States

Name: Microsoft Azure
Purpose of processing: Authentication services - Passport
Location: Netherlands

Name: Microsoft Azure
Purpose of processing: Hosting provider for application - Customer integrations, and data warehouses
Location: United States

Name: Microsoft Azure
Purpose of processing: Authentication - EcoID (Platform)
Location: Ireland

Name: Orange Business (previously Basefarm)
Purpose of processing: Consultancy services (Platform)
Location: Ireland

Name: Datadog
Purpose of processing: Logging service, application monitoring, dev tool, bug reporting/error handling (Platform)
Location: Ireland

Name: Sentry
Purpose of processing: Logging service, application monitoring, dev tool, bug reporting/error handling 
Location: United States (Pseudonomized)

Name: Cloudflare
Purpose of processing: DNS and web application firewall
Location: United States 

Environment, Health & Safety (EHS) - UK

Name: AWS
Purpose of processing: Hosting provider (Platform)
Location: Ireland

Name: Cloudflare
Purpose of processing: DNS and web application firewall
Location: European Economic Area

Name: Datadog
Purpose of processing: Logging service, application monitoring, dev tool, bug reporting/error handling (Platform)
Location: Ireland

Name: Mailgun
Purpose of processing: Communication service provider
Location: United States

Name: Microsoft Azure
Purpose of processing: Authentication services - Passport
Location: Netherlands

Name: Microsoft Azure
Purpose of processing: Hosting provider for application - Customer integrations, and data warehouses
Location: Ireland

Name: Microsoft Azure
Purpose of processing: Authentication - EcoID (Platform)
Location: Ireland

Name: Orange Business (previously Basefarm)
Purpose of processing: Consultancy services (Platform)
Location: Ireland

Name: Sentry
Purpose of processing: Logging service, application monitoring, dev tool, bug reporting/error handling 
Location: United States (Pseudonomized)

Environment, Health & Safety (EHS) - EU/EEA

Name: AWS
Purpose of processing: Hosting provider (Platform)
Location: Ireland

Name: Cloudflare
Purpose of processing: DNS and web application firewall
Location: European Economic Area

Name: Datadog
Purpose of processing: Logging service, application monitoring, dev tool, bug reporting/error handling (Platform)
Location: Ireland

Name: Mailgun
Purpose of processing: Communication service provider
Location: United States

Name: Microsoft Azure
Purpose of processing: Authentication services - Passport
Location: Netherlands

Name: Microsoft Azure
Purpose of processing: Hosting provider for application - Customer integrations, and data warehouses
Location: Ireland

Name: Microsoft Azure
Purpose of processing: Authentication - EcoID (Platform)
Location: Ireland

Name: Orange Business (previously Basefarm)
Purpose of processing: Consultancy services (Platform)
Location: Ireland

Name: Sentry
Purpose of processing: Logging service, application monitoring, dev tool, bug reporting/error handling 
Location: United States (Pseudonomized)

Chemical Manager

Name: Orange Business (previously Basefarm)
Purpose of processing: Consultancy services (Platform)
Location: Ireland                                        

Name: Sentry
Purpose of processing: Logging service, application monitoring, dev tool, bug reporting/error handling
Location: United States                              

Name: AWS
Purpose of processing: Hosting provider for application and Platform
Location: Ireland

Name: Datadog
Purpose of processing: Logging service, application monitoring, dev tool, bug reporting/error handling (Platform)
Location: Ireland

Crisis Management

Name: AddPro
Type of processing: Hosting provider for application
Location: Sweden

Name: Amazon Simple Email Service
Type of processing: Amazon Simple Email Service
Location: Ireland

Name: Cleura (ex City Cloud)
Type of processing: Cloud provider, data storage, UAT & demo environment
Location: Sweden

Name: Cygate
Type of processing: ADFS/Email, single sign on
Location: Sweden

Name: Emineo
Type of processing: Database admin consultants
Location: Sweden

Name: Framweb
Type of processing: Communication service provider
Location: Norway

Name: Generic
Type of processing: Communication service provider
Location: Norway

Name: Twilio
Type of processing: Communication service provider
Location: Ireland

Name: Vemendo
Type of processing: ADFS consultants
Location: Sweden

Name: Orange Business (previously Basefarm)
Type of processing: Consultancy services 
Location: Ireland

Name: Sentry
Type of processing: Logging service, application monitoring, dev tool, bug reporting/error handling
Location: United States (Pseudonymized)

Name: AWS
Type of processing: Hosting provider for Platform
Location: Ireland

Name: Datadog
Type of processing: Monitoring and data traffic analysis 
Location: Ireland

Learning Manager

Name: Epignosis UK Ltd
Type of processing: Service partner and database admin consultancy 
Location: Sweden

Name: Orange Business (previously Basefarm)
Type of processing: Consultancy services
Location: Ireland

Name: Sentry
Type of processing: Logging service, application monitoring, dev tool, bug reporting/error handling
Location: United States (Pseudonymized)

Name: AWS
Type of processing: Hosting provider for Platform
Location: Ireland

Name: Datadog
Type of processing: Monitoring and data traffic analysis
Location: Ireland

Munio

Name: Mailchimp
Type of processing: E-mailing
Location: United States

Name: Datadog
Type of processing: Monitoring and data traffic analysis for application
Location: United States

Name: Digital Ocean
Type of processing: Cloud service provider
Location: Germany, Netherlands

Name: Vonage (previously Nexmo)
Type of processing: SMS
Location: England

Name: Pusher
Type of processing: Real-time communication
Location: England

Name: Sentry
Type of processing: Logging service, application monitoring, dev tool, bug reporting/error handling
Location: United States (Pseudonymized)

 

Almego

Name: Microsoft Azure
Type of processing: Hosting partner
Location: Europe

Name: Orange Business (previously Basefarm)
Type of processing: Consultancy services
Location: Ireland

Name: Sentry
Type of processing: Logging service, application monitoring, dev tool, bug reporting/error handling
Location: United States (Pseudonymized)

Name: AWS
Type of processing: Hosting provider for Platform
Location: Ireland

Name: Datadog
Type of processing: Monitoring and data traffic analysis
Location: Ireland

Klara

Name: Iver Sverige AB
Type of processing: Hosting partner
Location: Sweden

Biome

Name: Linode
Type of processing: Web app hosting and backup
Location: United Kingdom

Name: Sentry
Type of processing: Error tracking software
Location: United States 

Name: Cloudflare
Type of processing: Web hosting
Location: United States 

Name: AWS
Type of processing: Web hosting
Location: United States 

StaySafe

Name: AWS
Type of processing: Web hosting
Location: Ireland (for European Customers) and United States (for US Customers)

Name:  Securitas UK
Type of processing: Monitoring partners
Location: United Kingdom

Name:  Securitas Australia
Type of processing: Monitoring partners
Location: Australia

Name:  Securitas Canada
Type of processing: Monitoring partners
Location: Canada

Name: Fenix
Type of processing: Monitoring partners
Location: United Kingdom

FieldID

Name: Pendo
Type of processing: Communication and data analytics
Location: United States

Name: Looker
Type of processing: Reporting and analytics
Location: United States

Name: Absorb
Type of processing: Learning management system and learning course provider
Location: United States

Name: Zendesk
Type of processing: Customer support ticketing system
Location: United States

Name: AWS
Type of processing: Hosting provider
Location: United States

Name: Datadog
Type of processing: system monitoring and logging
Location: United States

Name: Nordic Defender 
Type of processing: PAAS for Penetration Testing 
Location: United States

eCompliance

Name: Pendo
Type of processing: Communication and data analytics
Location: United States

Name: KHA
Type of processing: SDS sheets
Location: United States

Name: Looker
Type of processing: Reporting and analytics
Location: United States

Name: Zendesk
Type of processing: Customer support ticketing system
Location: United States

Name: Microsoft Azure
Type of processing: Hosting provider
Location: United States

Name: Datadog
Type of processing: system monitoring and logging
Location: United States

Name: Nordic Defender 
Type of processing: PAAS for Penetration Testing 
Location: United States

Name: New Relic
Type of processing:  System monitoring and logging
Location: United States

Safety Intelligence

Name: Looker
Type of processing: Reporting and analytics
Location: United States

Name: Zendesk
Type of processing: Customer support ticketing system
Location: United States

Name: AWS
Type of processing: Hosting provider
Location: United States

Name: Nordic Defender 
Type of processing: PAAS for Penetration Testing 
Location: United States

Info Exchange (IEX)

Name: Microsoft Azure
Type of processing: Hosting partner
Location: United Kingdom

Name: Exceptionless
Type of processing: Error Log provier
Location: United Kingdom

Name: Datadog
Type of processing: Monitoring and data traffic analysis
Location: Ireland

Name: Simple Mail Transfer Protocol
Type of processing: Communication service provider
Location: United Kingdom

Name: Mailgun
Type of processing: Communication service provider
Location: Europe

Simple Compliance

Name: CWCS
Type of processing: Hosting partner
Location: United Kingdom

Name: ANS Group limited
Type of processing: Hosting partner
Location: United Kingdom

Name: Space Data centres
Type of processing: Hosting partner
Location: United Kingdom

Mango

Name: Microsoft Azure
Type of processing: Hosting partner
Location: United Kingdom or Australia (depending of Customers location).

Sypol

Name: Microsoft Azure
Type of processing: Hosting partner
Location: United Kingdom

Name: DataDog
Type of processing: Monitoring and data traffic analysis
Location: Ireland

Name: Mailgun
Type of processing: Communication service provider
Location: Europe

Name: Sentry
Type of processing: Logging service, application monitoring, dev tool, bug reporting/error handling
Location: United States

e-Permits

Name: Microsoft Azure
Type of processing: Hosting partner
Location: United Kingdom

Name: DataDog
Type of processing: Monitoring and data traffic analysis
Location: Ireland

Name: Mailgun
Type of processing: Communication service provider
Location: Europe

Name: Sentry
Type of processing: Logging service, application monitoring, dev tool, bug reporting/error handling
Location: United States

Name: MongoDB Atlas
Type of processing: NoSql database in Microsoft Azure
Location: United Kingdom

Name: Cloudmersive
Type of processing: File scanning for malicious content
Location: Germany

Name: CSVBox
Type of processing: importing of csv data to company/person, file not stored
Location: Germany

Name: Inline Manual
Type of processing: user help content
Location: United States

Name: Sprout Video
Type of processing: hosting/streaming of video content
Location: United States

Name: Nordic Defender
Type of processing: Service for penetration testing
Location: United States

Ecometrica

Name: AWS
Type of processing: Hosting provider
Location: Ireland

EcoOnline Group Entities

Last updated: April 18, 2022

Depending on the geographic location of a Customer, and the nature of the Services provided, the contracting EcoOnline party may also engage one or more of the following group entities as Sub-processors to deliver some or all of the Services provided to a Customer.

Name: EcoOnline AS
Type of processing: Support Services 
Location: Norway

Name: EcoOnline AB
Type of processing: 
Support Services 
Location: Sweden

Name: EcoOnline ApS
Type of processing: 
Support Services 
Location: Denmark
Name: EcoOnline OY
Type of processing: 
Support Services 
Location: Finland

Name: EcoOnline Ltd.
Type of processing: 
Support Services 
Location: United Kingdom 

Name: EcoOnline AS Ltd
Type of processing: 
Support Services 
Location: Ireland
Name: EcoOnline GmbH
Type of processing: 
Support Services 
Location: Germany

Name: Nordic Port AB
Type of processing: 
Support Services 
Location: Sweden

Name: Airsweb Ltd Group
Type of processing: 
Support Services 
Location: United Kingdom 

Name: Pilotech AS
Type of processing: 
Support Services 
Location: Norway

Name: Chymeia ApS
Type of processing: 
Support Services 
Location: Denmark

Name: Munio AS
Type of processing: 
Support Services 
Location: Norway

Name: Biome Environmental Ltd.
Type of processing: Support Services 
Location: United Kingdom

Name: Safe Apps Ltd.
Type of processing: 
Support Services 
Location: United Kingdom.

Name: EcoOnline ePermits Holdings Limited
Type of processing: 
Support Services 
Location: United Kingdom.

Name: EcoOnline Info Exchange Limited
Type of processing: 
Support Services 
Location: United Kingdom.

Name: EcoOnline Sypol Limited
Type of processing: 
Support Services 
Location: United Kingdom.

Name: EcoOnline ePermits Limited
Type of processing: 
Support Services 
Location: United Kingdom.

Name: EcoOnline Simple Compliance Limited
Type of processing: 
Support Services 
Location: United Kingdom.

Name: Alcumus Americas LLC
Type of processing: 
Support Services 
Location: United States

Name: eCompliance Management Solutions Inc. (Canada)
Type of processing: 
Support Services 
Location: Canada

Name: Mango Limited
Type of processing: 
Support Services 
Location: New Zealand

Name: Mango Software Limited
Type of processing: 
Support Services 
Location: New Zealand