Suppliers

We have aligned ourselves with global leading suppliers to help support the day to day operations of our business. 

Shaking hands business meeting

Overview

EcoOnline's customers benefit from significantly streamlined processes that help optimise performance and reduce risks.
 
We use expert suppliers to support the day to day operations of our business with whom we may also share customer and user personal data.
 
Our sub-processors, with whom we may share personal data, help us to provide our services. The third parties listed below host customer data within the services or provide specific functions within the services.

EcoOnline sub-processors

Last updated: 10th of August 2022

EHS (US)

Name: “AWS - via Rackspace
Type of processing: Hosting provider
Data Subjects: Client user
Location: United States

Name: Freshdesk
Type of processing: Customer support software
Data Subjects: Client contact
Location: Europe

Name: Mailgun
Type of processing: Communication service provider
Data Subjects: Client user
Location: United States

Name: Microsoft Azure
Data Subjects: Data recovery/backup provider
Type of processing: Client user
Location: United States

EHS (EEA/UK)

Name: AWS
Type of processing: Hosting provider
Data Subjects: Client user
Location: Ireland

Name: Basefarm (AWS and Datadog)
Type of processing: Service partner for hosting at AWS and Datadog – via Platform
Data Subjects: Client user
Location: Ireland

Name: Freshdesk
Type of processing: Customer support software
Data Subjects: Client contact
Location: Europe

Name: Mailgun
Type of processing: Communication service provider
Data Subjects: Client user
Location: Europe

Name: Microsoft Azure
Type of processing: Hosting partner
Data Subjects: Client user
Location: Europe

Name: Twilio Sendgrid
Type of processing: Customer support software
Data Subjects: Client contact
Location: United States

Name: Sentry
Type of processing: Logging service, application monitoring, dev tool, bug reporting/error handling – via Platform
Data Subjects: Client user (Pseudonymized)
Location: United States

Chemical Manager

Name: Attensi
Type of processing: Learning tool provider
Data Subjects: Client user
Location: Norway

Name: Basefarm (AWS and Datadog)
Type of processing: Service partner for hosting at AWS and Datadog
Data Subjects: Client user
Location: Ireland

Name: Sentry
Type of processing: Logging service, application monitoring, dev tool, bug reporting/error handling
Data Subjects: Client user (Pseudonymized)
Location: United States

Crisis Management

Name: AddPro
Type of processing: Cloud provider, data storage, production environment
Data Subjects: Client user
Location: Sweden

Name: Amazon Simple Email Service
Type of processing: Amazon Simple Email Service
Data Subjects: Client user
Location: Ireland

Name: Cleura (ex City Cloud)
Type of processing: Cloud provider, data storage, UAT & demo environment
Data Subjects: Client user
Location: Sweden

Name: Cygate
Type of processing: ADFS/Email, single sign on
Data Subjects: Client user
Location: Sweden

Name: Emineo
Type of processing: Database admin consultants
Data Subjects: Client user
Location: Sweden

Name: Framweb
Type of processing: Communication service provider
Data Subjects: Client user
Location: Norway

Name: Generic
Type of processing: Communication service provider
Data Subjects: Client user
Location: Norway

Name: Twilio
Type of processing: Communication service provider
Data Subjects: Client user
Location: Ireland

Name: Vemendo
Type of processing: ADFS consultants
Data Subjects: Client user
Location: Sweden

Name: Zendesk
Type of processing: Customer support ticketing system
Data Subjects: Client user
Location: United States

Learning Manager

Name: Epignosis UK Ltd
Type of processing: Database admin consultants
Data Subjects: Client user
Location: Sweden

Munio

Name: Mailchimp
Type of processing: E-mailing
Data Subjects: Client user
Location: United States

Name: Sentry
Type of processing: Application monitoring
Data Subjects: Client user
Location: United States

Name: Datadog
Type of processing: Monitoring and data traffic analysis
Data Subjects: Client user
Location: United States

Name: Digital Ocean
Type of processing: Cloud service provider
Data Subjects: Client user
Location: Germany, Netherlands

Name: Zendesk
Type of processing: Customer support
Data Subjects: Client user
Location: United States

Name: Vonage
Type of processing: SMS
Data Subjects: Client user
Location: England

Name: Pusher
Type of processing: Real-time communication
Data Subjects: Client user
Location: England

Name: Google Analytics
Type of processing: Statistics & analysis
Data Subjects: Client user
Location: Ireland

Name: Tripletex
Type of processing: Invoicing and accounting
Data Subjects: Client user
Location: Norway