Suppliers

We have aligned ourselves with global leading suppliers to help support the day to day operations of our business. 

Shaking hands business meeting

Overview

EcoOnline's customers benefit from significantly streamlined processes that help optimise performance and reduce risks.
 
We use expert suppliers to support the day to day operations of our business with whom we may also share customer and user personal data.
 
Our sub-processors, with whom we may share personal data, help us to provide our services. The third parties listed below host customer data within the services or provide specific functions within the services.

EcoOnline processors

 

WalkMe

  • Type of processing: Integrated guidance tool in ALMEGO®
  • Data Subjects: Client user
  • Location: United States
  • Product Relation: Chemical Manager (Almego)

Gainsight

  • Type of processing: Communcation and analytics tool
  • Data Subjects: Client user, client contact
  • Location: United States
  • Product Relation: Chemical Manager Learning Manager

Hubspot

  • Type of processing: Communication platform, admin system for storage of webinar participants registrations
  • Data Subjects: Client user, Client contact, Webinar participants (also recordings)
  • Location: USA
  • Product Relation: Chemical Manager Learning Manager EHS

Microsoft 365

  • Type of processing: Admin system for communication and storage of data
  • Data Subjects: EO employee, Client contact, Supplier contact
  • Location: European Union
  • Product Relation: Chemical Manager Learning Manager EHS

Microsoft Azure

  • Type of processing: Hosting platform, identity provider
  • Data Subjects: EO employee, Client contact, Supplier contact
  • Location: Ireland
  • Product Relation: Chemical Manager Learning Manager EHS

Microsoft Dynamics 365

  • Type of processing: CRM system
  • Data Subjects: Client contact
  • Location: European Union
  • Product Relation: Chemical Manager Learning Manager EHS

Mimecast

  • Type of processing: Spamfilter for email, screens all emails incoming/outgoing
  • Data Subjects: EO employee, Client contact, Supplier contact
  • Location: European Union
  • Product Relation: Chemical Manager Learning Manager EHS

Orange Cyberdefence

  • Type of processing: Security vendor, SOC
  • Data Subjects: EO employee, Client contact, Supplier contact
  • Location: European Union
  • Product Relation: Chemical Manager Learning Manager EHS

Pexip

  • Type of processing: Teams Gateway, Cme room (Endpoint), network infrastructure solution
  • Data Subjects: EO employee, Client contact, Supplier contact
  • Location: Globally
  • Product Relation: Chemical Manager Learning Manager EHS

Sopra Steria

  • Type of processing: Advisory/consulting, financial operations
  • Data Subjects: EO employee, Client contact
  • Location: European Union
  • Product Relation: Chemical Manager Learning Manager EHS

Survicate SP

  • Type of processing: Marketing - survey tool - NPS
  • Data Subjects: Client contact
  • Location: Poland
  • Product Relation: Chemical Manager Learning Manager EHS

Factiva (Dow Jones)

  • Type of processing: Screening provider of clients and business partners
  • Data Subjects: Client contact BP contact EO employee
  • Location: Norway
  • Product Relation: Compliance activities

ZenDesk

  • Type of processing: Helpdesk provider
  • Data Subjects: EO employee, Client contact, Supplier contact
  • Location: Globally
  • Product Relation: Customer Success activities

WalkMe

  • Type of processing: Provides analytics, statistics and in app tutorials
  • Data Subjects: Client user (pseudonomized and encrypted)
  • Location: United States
  • Product Relation: EHS (EEA/UK)

Heap Analytics

  • Type of processing: Data analytics for Client, Customer Success and Marketing
  • Data Subjects: Client user
  • Location: United States
  • Product Relation: Engage EHS

Dustin (Purity)

  • Type of processing: Infrastructure backup solutions
  • Data Subjects: EO employee, Client contact, Client user, BP employee
  • Location: Norway
  • Product Relation: IT Operations activities

Dynamics NAV

  • Type of processing: ERP system
  • Data Subjects: Client contact, Supplier contact
  • Location: EU
  • Product Relation: IT Operations activities

VideoNor

  • Type of processing: Network infrastructure solution
  • Data Subjects: EO employee, Client contact, Supplier contact
  • Location: Ireland, United States
  • Product Relation: IT Operations activities

Avidly

  • Type of processing: Hubspot partner
  • Data Subjects: Client user, Client contact, Webinar participants (also previous recordings)
  • Location: Globally
  • Product Relation: Marketing activities

On24

  • Type of processing: Webinar provider
  • Data Subjects: Webinar participants
  • Location: USA
  • Product Relation: Marketing activities

Typeform

  • Type of processing: Test quiz and survey tool
  • Data Subjects: Website visitors who register
  • Location: Globally
  • Product Relation: Marketing activities

Cognism Limited

  • Type of processing: Sales acceleration platform
  • Data Subjects: Client contact Prospect contact Suspect contact
  • Location: Ireland
  • Product Relation: New Customer Sales activities

Crankwheel

  • Type of processing: Demo and screening sharing tool
  • Data Subjects: Client contact
  • Location: Globally
  • Product Relation: New Customer Sales activities

Refract

  • Type of processing: Meeting recorder
  • Data Subjects: Prospect contact, Client contact
  • Location: United States
  • Product Relation: New Customer Sales activities

EcoOnline sub-processors

AddPro

  • Type of processing: Cloud provider, data storage, production environment
  • Data Subjects: Client user
  • Location: Sweden
  • Product Relation: InCaseIT

Attensi AS

  • Type of processing: Learning tool provider
  • Data Subjects: Client user
  • Location: Norway
  • Product Relation: Chemical manager

AWS

  • Type of processing: Hosting provider for Engage EHS
  • Data Subjects: Client user
  • Location: United Kingdom
  • Product Relation: Engage EHS

AWS

  • Type of processing: Hosting provider
  • Data Subjects: Client user
  • Location: United States
  • Product Relation: Standard5

AWS

  • Type of processing: Hosting provider
  • Data Subjects: Client user
  • Location: Ireland
  • Product Relation: EHS (EEA/UK)

AWS - via Rackspace

  • Type of processing: Hosting provider
  • Data Subjects: Client user
  • Location: United States
  • Product Relation: EHS (US)

AWS

  • Type of processing: Amazon Simple Email Service
  • Data Subjects: Client user
  • Location: Ireland
  • Product Relation: InCaseIT

Basefarm (AWS and Datadog)

  • Type of processing: Service partner for hosting at AWS and Datadog
  • Data Subjects: Client user
  • Location: Ireland
  • Product Relation: Chemical Manager EHS (EEA/UK) - via Platform Learning Manager - via Platform

City Cloud

  • Type of processing: Cloud provider, data storage, UAT & demo environment
  • Data Subjects: Client user
  • Location: Sweden
  • Product Relation: InCaseIT

Cygate

  • Type of processing: ADFS/Email, single sign on
  • Data Subjects: Client user
  • Location: Sweden
  • Product Relation: InCaseIT

Emineo

  • Type of processing: Database admin consultants
  • Data Subjects: Client user
  • Location: Sweden
  • Product Relation: InCaseIT

Epignosis UK Ltd

  • Type of processing: Learning and course management (LMS)
  • Data Subjects: Client user
  • Location: Sweden
  • Product Relation: Learning manager

Evry (Nano Learning)

  • Type of processing: Elearning, optional add on
  • Data Subjects: Client user
  • Location: Netherlands
  • Product Relation: InCaseIT

Framweb

  • Type of processing: Communication service provider
  • Data Subjects: Client user
  • Location: Norway
  • Product Relation: InCaseIT

Freshdesk

  • Type of processing: Customer support software
  • Data Subjects: Client contact
  • Location: United States
  • Product Relation: EHS

Generic

  • Type of processing: Communication service provider
  • Data Subjects: Client user
  • Location: Norway
  • Product Relation: InCaseIT

Mailgun

  • Type of processing: Communication service provider
  • Data Subjects: Client user
  • Location: United States
  • Product Relation: EHS (EEA/UK)

Microsoft Azure

  • Type of processing: Hosting partner
  • Data Subjects: Client user
  • Location: United Kingdom
  • Product Relation: EHS (EEA/UK)

Microsoft Azure

  • Type of processing: Data recovery/backup provider
  • Data Subjects: Client user
  • Location: United States
  • Product Relation: EHS (US)

Sentry

  • Type of processing: Logging service, application monitoring, dev tool, bug reporting/error handling
  • Data Subjects: Client user (Pseudonymized)
  • Location: United States
  • Product Relation: Chemical Manager EHS (EEA/UK) (via Platform) Learning Manager (via Platform) Munio

Stripe

  • Type of processing: eCommerce, payment application, used for label business and learning manager
  • Data Subjects: Client contact
  • Location: United States
  • Product Relation: Learning manager Labels business

Twilio

  • Type of processing: Communication service provider
  • Data Subjects: Client user
  • Location: Ireland
  • Product Relation: InCaseIT

Twilio SendGrid

  • Type of processing: EHS uses Twilio to send WhatsApp notifications
  • Data Subjects: Client user
  • Location: United States
  • Product Relation: EHS (EEA/UK)

Vemendo

  • Type of processing: ADFS consultants
  • Data Subjects: Client user
  • Location: Sweden
  • Product Relation: InCaseIT

Zendesk

  • Type of processing: Customer support ticketing system
  • Data Subjects: Client user
  • Location: United States
  • Product Relation: InCaseIT