Crisis Management Software

The purpose of a crisis management plan is to limit the consequences of an undesirable incident.

A crisis management plan is a simple and clear description of the actions that need to be taken in various crisis situations.

Preparing a crisis management plan puts your business in the best possible position to handle an undesirable event/incident, accident or cyberattack. Actions should be taken for every identified event.

A crisis management plan should be easily accessible and easy to understand. It should outline its purpose and scope. The principles and concepts should be defined, and there should be a list of the members of the crisis team, including roles and responsibilities.

A good crisis management plan defines how the crisis team is to be convened, and contains clearly defined alarm and contact/mobilization lists.

A good crisis management plan should be designed so that the business can handle all situations based on this overall crisis management plan, in addition to scenario-specific checklists for different incidents.

The crisis management plan should also contain instructions for following up with employees and any relatives during and after an undesirable event/incident. Good internal and external communication are key factors for successful crisis management, so include instructions for crisis communication and the name of the person responsible.

The number of drills that a company is obliged to conduct will depend on statutory requirements.

Practice and train as often as possible – short training sessions are preferable to large-scale exercises. In any event, all companies should hold at least one drill a year, during which they practice the basics, such as notification, convening and holding the first meeting.