EcoOnline software supports real-time readiness and response for agencies and services across 11 of the 16 North American World Cup host regions as the tournament culminates in the Final at MetLife Stadium.
Toronto, Ontario | 14 July 2026 – As the world’s attention turns to the New York/New Jersey World Cup Final on July 19, emergency management agencies, critical service providers, and transportation authorities across the region are using EcoOnline’s emergency and crisis management software to strengthen readiness, coordination, and response.
New York and New Jersey are among 11 of the 16 North American World Cup host regions where EcoOnline software is supporting major event preparedness and city safety. EcoOnline, a global provider of software that transforms how organisations protect people and the planet, has partnered with local authorities and services for over a year leading up to the World Cup, which culminates in the final match at MetLife Stadium in East Rutherford, NJ.
Building preparedness for the world’s biggest moments
EcoOnline’s emergency and crisis management software, powered by D4H, centralizes emergency planning, resource management, incident coordination, and reporting. Regional customers include The Valley Hospital, St. Joseph’s Health, New Jersey EMS Task Force, and numerous county emergency management offices throughout New Jersey and New York, such as Morris County Office of Emergency Management.
“Major events don’t just test a single agency; they also test how well agencies work together,” said Bucky Buchanan, State Planner – Administrative Services, New Jersey EMS Task Force. “Whether responding to a planned event, a severe weather incident, or a large-scale emergency, success depends on having real-time visibility into personnel, resources, and operations across jurisdictions. Connected systems create a single source of truth, help us coordinate faster, and support better decisions when every minute matters.”
“Emergency preparedness cannot be something you only do during a crisis,” said Sheriff Shaun Golden, Monmouth County Office of Emergency Management, which coordinates emergency management across 53 municipalities. “We use EcoOnline’s emergency & crisis management solution every day to track training, manage resources, and monitor operational activities, so teams are using the systems during routine operations. During a large, multi-agency response effort for a global public event like the World Cup, everyone has access to the same information and can make decisions more quickly.”
Strengthening readiness across critical services
For healthcare systems across the region, World Cup preparations have focused on ensuring critical services stay connected under pressure. “Major events like the World Cup bring communities and visitors together at scale. For hospitals, that means staying digitally connected, maintaining situational awareness, and adapting quickly so patient care continues safely as conditions change,” said Adam S. Perper, System Director of Emergency Management & Preparedness, St. Joseph’s Health.
“We have been planning for the World Cup well in advance,” said Landon Turner, SVP & Chief Security & Safety Officer, RWJBarnabas Health. “By investing in coordination, visibility, and preparedness, organizations across the region are creating a more resilient system that can better support residents, responders, and visitors when it matters most.”
Advancing long-term regional resilience
While the World Cup is an extraordinary event that tests the readiness of regional public authorities and services on a world stage, it also underscores the critical importance of coordinated readiness and resilience long after the final whistle. Since the end of 2023, EcoOnline has more than doubled its emergency management customer base in New York and New Jersey, while user-hosted forums have brought customers together to share knowledge and strengthen cross-agency collaboration for this moment and beyond.
“Our mission is to help protect people and the planet for future generations, from everyday safety and sustainability management to moments of emergency and crisis,” said Tom Goodmanson, CEO, EcoOnline. “The World Cup is a powerful reminder that major events rely on connected teams, trusted information, and coordinated action. With the world’s eyes on New York and New Jersey this week, we’re proud to support the planners, responders, healthcare teams, and city leaders working to keep people safe.”
Learn more about EcoOnline’s support for major event preparedness.
Frequently asked questions
What is emergency and crisis management software?
Emergency and crisis management software helps organizations prepare for, respond to, and recover from emergencies and critical events. It centralizes emergency plans, resources, people, communications, incident activity, and reporting into one connected system, giving teams a clearer view of what is happening and what needs to happen next.
How is EcoOnline supporting World Cup preparedness? EcoOnline software is supporting major event preparedness and city safety across 11 of the 16 North American World Cup host regions. In New York and New Jersey, emergency management agencies, healthcare systems, critical service providers, and transportation authorities are using EcoOnline’s emergency and crisis management software to strengthen readiness, coordination, and response throughout the tournament, culminating in the Final at MetLife Stadium.
How does emergency and crisis management software support major events? Major events require many teams, agencies, and services to work from the same information at the same time. Emergency response software supports event preparedness by helping teams coordinate resources, share updates, track activity, manage incidents, and maintain real-time situational awareness before, during, and after an event.
What should leading emergency and crisis management software include? Leading emergency and crisis management software should support emergency planning, incident coordination, resource management, personnel tracking, alerts, live logs, dashboards, maps, reporting, and post-incident review. These capabilities help organizations move from static plans to active, real-time readiness and response.
How does public safety software support city preparedness? Public safety software helps agencies and event organizers coordinate large-scale safety operations, including multi-agency response. For major events, it can support strategic coordination, live incident management, shared situational awareness, and a clear audit trail across teams and jurisdictions.
Is emergency and crisis management software only used during emergencies? No. Emergency and crisis management software is often used during routine operations, training, exercises, planned events, and live incidents. Using the same system every day helps teams build familiarity, keep plans and resources updated, and respond more confidently when a major event or emergency occurs.
Does EcoOnline only provide emergency and crisis management software? No. Emergency and crisis management is part of EcoOnline’s broader safety and sustainability software offering. EcoOnline provides connected software that helps organizations protect people and the planet across EHS software, chemical safety, lone worker protection, control of work, training and learning, ESG, climate risk, and emergency and crisis management.
How does emergency and crisis management support wider operational readiness? Emergency and crisis management is a critical part of operational readiness, helping organizations connect plans, people, resources, actions, and decisions before disruption happens. When combined with capabilities such as lone worker protection and climate risk management, it gives teams greater visibility across everyday operations and high-impact events, helping them prepare earlier, respond faster, and protect people when conditions change.
