Black & McDonald is a leading multi-trade services provider, delivering construction, facilities management, and technical solutions across North America. With over 6,500 employees in 40+ offices, the organisation supports government, institutional, and industrial clients at scale.
Safety and environmental responsibility sit at the heart of Black & McDonald’s operations. With a goal of zero incidents, the organisation has earned industry recognition, including Canada’s Safest Utilities and Electrical Employer in 2023. This commitment to excellence led the team to EcoOnline’s EHS software.
So Blacksmith Auto shows Eco Online as our safety solution provider. Really, we did our due diligence in the beginning. This goes back about five years ago. And, you know, from number one, the customer service, the customer representation from Eco Online was excellent. And they were able to to to really check off the majority of our needs in looking for a safety solution. The feedback that I’ve received from frontline workers about using Eco Online’s platform is that it’s just easy to use and it’s not cumbersome. You know, the minute you go into it, you can find what you’re looking for. There there isn’t a steep learning curve, and it works in all places. It’s allowed them to have more access to our safety program versus having to, you know, print something and leave something in the site trailer like everybody’s it’s on their phone. It’s on demand. So it’s been a big help. In terms of the operators, the operations that are using the product in the field, for them, it’s no longer chasing the paperwork. It’s no longer ordering of booklets. The information, the technology is at their fingertips.
The operators in the field no longer chase the paperwork. The information is at their fingertips.
– Anthony Di Gianni Vice President, Health, Safety & Environment
Simplifying safety for the frontline
Black & McDonald employees were burdened by extensive paperwork and manual processes. It was difficult for workers to find the safety information they needed.
“We chose EcoOnline as our safety solution provider in 2019 because of the product and customer service, they were able to check off the majority of our needs,” said Anthony Di Gianni, Black & McDonald’s Vice President, Health, Safety & Environment.
One platform, full visibility
EcoOnline centralised Black & McDonald’s health and safety data into one accessible, streamlined platform. Manual processes are eliminated, and field teams can access the information they need, whenever and wherever they need it.
“EcoOnline has allowed workers to have more access to our safety program, versus having to print something and leave it in the site trailer. It’s on their phone, it’s on demand so it’s been a big help,” said Daniel Ransom, Corporate Health and Safety Manager, Black & McDonald.
Turn fragmented safety data into confident decisions
The average safety team spends eighteen minutes logging a single incident, often starting with a paper form leading to data loss and slow follow-up. ECO online fundamentally redesigns incident workflow. An employee can use their phone to log an injury, near miss, in under sixty seconds using location services, voice to text notes, and photo upload. The system instantly categorizes the incident and automatically assigns the investigation task to the correct supervisor based on department location. No manual emails required. We also provide a dashboard that tracks overdue preventative actions, guaranteeing nothing falls through the cracks. Workflow analyses are integrated directly into the incident record, ensuring supervisors capture root causes, not just symptoms. This forty percent time saving lets you focus on prevention, not paperwork. Ready to reclaim your time? Book a personalized workflow analysis for your safety management team now.
EcoOnline’s EHS software makes reporting quick and simple, capturing every incident accurately so teams can respond faster and improve safety across the organisation.
Frontline worker feedback is that EcoOnline is easy-to-use and they can find what they need quickly. Plus, there isn’t a steep learning curve and it works in all places.
– Taylor Donaldson Health Safety Environment Advisor, Black & McDonald.
When you gain visibility, you make compliance and productivity predictable
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