Hitachi Rail is one of the world’s foremost suppliers of rail solutions, from manufacturing and maintenance of rolling stock to digital signalling and smart operational systems. The business provides products and services for the international urban, mainline, and freight railway markets. Hitachi Rail currently has operations spread across 50 countries and 5 continents.
EcoOnline has an edge against other providers in the market. The main reason is the friendly user-interface.
– Eduardo Lache-Chacon, Head of SHEQ Office
With 24,000 employees around the world, it was vital that safety events could be quickly reported, with as little delay as possible. Equally, management needed to be able to see this data in realtime, regardless of location. A new solution would also have to interact with existing systems.
Eduardo Lache-Chacon, Head of SHEQ Office for Hitachi Rail, worked closely with EcoOnline to bring easy-to-use reporting to as many employees as possible.
Turn fragmented data into confident decision-making
The average safety team spends eighteen minutes logging a single incident, often starting with a paper form leading to data loss and slow follow-up. ECO online fundamentally redesigns incident workflow. An employee can use their phone to log an injury, near miss, in under sixty seconds using location services, voice to text notes, and photo upload. The system instantly categorizes the incident and automatically assigns the investigation task to the correct supervisor based on department location. No manual emails required. We also provide a dashboard that tracks overdue preventative actions, guaranteeing nothing falls through the cracks. Workflow analyses are integrated directly into the incident record, ensuring supervisors capture root causes, not just symptoms. This forty percent time saving lets you focus on prevention, not paperwork. Ready to reclaim your time? Book a personalized workflow analysis for your safety management team now.
The user-friendly interface of EcoOnline’s EHS software was a defining feature for Eduardo and his team. QR codes in particular have opened up reporting to a much wider section of the global workforce. The software also supports single sign on (SSO), ensuring that it complies with cybersecurity policies.
EcoOnline is very quick and every report around the world is available immediately to any manager in the company.
– Eduardo Lache-Chacon, Head of SHEQ Office
For management, it was vital that reported events are visible almost instantly. They also had to be available to all managers, not limited by location. With the level of oversight provided by EcoOnline, senior management are kept informed and can make informed decisions about safety events.
What does the future hold? Following the success of the EHS software, Eduardo and his team are now looking to add EcoOnline’s permit to work and chemical management software to their roster.
Make reporting accessible to everyone who needs it
Fill out the form and we’ll be in touch to schedule a chat.
