St George’s University Hospital is the largest healthcare provider in South West London, with internal departments including Estates, Facilities, Capital Projects, and Medical Engineering relying on contractors every day.

Managing those contractors was a growing problem. A manual, triplicate paper system made it impossible to quickly establish who was on site, what they were there to do, or to retrospectively review that information. Different disciplines also risked carrying out simultaneous work without awareness of each other.

With dedicated Permit to Work software, St George’s built a portfolio of contractors and automated the parameters required to keep operations safe and compliant.

The beauty of the system is how instantly you can review permits.

A single system for every contractor on site

Each internal department manages its own contractors through a single platform. Before a permit is issued, contractors must have the right insurances, Risk Assessments and Method Statements (RAMS), and qualifications in place.

“If a company doesn’t have the right information or submissions then no permit can be issued, and it helps us liaise back with the contractor to make sure they have all the right information submitted.”

Health and Safety teams can now audit with ease, pull insights quickly, and act on what they find.

Less admin. More value.

Since implementing Permit to Work, St George’s has seen a considerable decrease in the potential risk of harm to staff, contractors, and patients. Time previously spent completing paper forms has been redirected to higher-value safety work.

“We have been able to increase staff efficiencies; increase visibility of who is on site, when, and what for; as well as improve standards of working and reducing the overall risk of harm to anyone that enters St George’s Hospital.”

Instant visibility. Immediate action.

Your legacy system is telling you your safety metrics are fine, but your gut says otherwise. The myth is that outdated software integrates your full data picture. EcoOnline provides true integration. Data from inspections, incidents, chemicals, and training all live in one model, giving you an honest three sixty degree view of risk. Get the real non siloed data. Explore EcoOnline’s unified HSEQ platform.

Book a demo

Complete visibility.
Smarter decisions.
Safer teams.

Let’s chat

Next: bringing COSHH management into the picture

St George’s is now implementing Sypol COSHH risk assessment software to manage chemicals on site — mirroring the success of Permit to Work.

“The majority of our contractors are using chemicals, from window cleaners through to construction workers. We need to make sure that hazardous chemicals are not interacting and having an adverse effect on the environment and the rest of the hospital.”

Together, Permit-to-Work and Sypol will give St George’s a holistic view of who is on site, what work is being carried out, and what chemicals are in use.

Choosing Sypol was driven by the success of EcoOnline. We look forward to the same level of efficiencies and reduced risks.