“I really find this a great and easy user-friendly system, easy to teach new users.”
Bill D Senior Site Manager
“User friendly Chemical Inventory list with easy access to SDS.”
Remy H Senior Engineer
“This is a must for any business.”
Mandy H Health and Safety Manager
How our field service management app can support your field employees.
Lone working has become commonplace for those working in field service roles. Many employees regularly travel between, and work on, sites alone or carry out work in empty properties and client homes. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.
Our Lone Worker App ensures that lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm even if the lone worker cannot. Non-movement will be detected if an employee has been incapacitated, and a wearable button can be worn to detect falls.
How we help protect lone workers in field service roles
We have specifically-designed functionality to overcome common challenges lone workers face in field service roles. A panic button can be pressed at any time to signal for help, while missed check-ins and man-down alerts will notify someone even when a lone worker is unable to reach their phone.
The Lone Worker App gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check in safely once they have finished a lone working or travel session. A note-taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.
If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online monitoring hub. Chosen managers are automatically notified via text, call and email. With EcoOnline’s Lone Worker software, you can protect your employees wherever they are and whenever they need help.
Working across a range of environments and with hazardous equipment and materials, field service workers are exposed to some of the leading causes of workplace accidents and fatalities, such as:
Slips, trips and falls
Injuries from lifting/handling
Being struck by an object
Being injured by machinery
Falls from height
As well as these most common risks, field service workers are also exposed to other hazards which, if safety measures are not in place, can have detrimental consequences. For example:
Worker near water
Working in confined spaces
Working with electricity
Working with hazardous substances
Driving
Working behind closed doors
“We needed a more comprehensive and robust way of ensuring our employees were safe, and EcoOnline ticked all the boxes. It’s not about invading privacy or tracking productivity, but making sure we all get home safely. The entire team, myself included, use EcoOnline and know if there is a missed check-in or alert. We will get a phone call.”
Karl Povey, Principle consultant, Turner and Townsend
Ready to explore our field services app?
Give your workers a reliable, easy way to call for help when they need it
Receive alerts if a worker falls from height or is non-responsive
Be notified when a scheduled check-in is missed
Feed all app data into one central hub
If you’re looking for a lone worker solution trusted by clients all over the globe, we’d love to hear from you. Speak to one of our representatives now.
20+ YEARS OF EXPERIENCE
Trusted by 11,000+ customers worldwide
With knowledge from 90 different industries, we have developed our platform to make sure it tailors to your needs.
EcoOnline has been recognised as a Leader in the Green Quadrant: EHS Software 2025, underscoring its position as an innovative, reliable provider of safety and sustainability solutions. Conducted by Verdantix, a leading independent research firm, this comprehensive assessment is the gold standard of Environmental, Health, and Safety (EHS) software benchmarking. Verdantix tracks over 300 EHS […]
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If you want to ensure the safety of your lone workers, the first step is knowing who and where they are. Sounds simple enough, right? Not always. How do you track potentially hundreds of people in multiple locations? These employees may not even label themselves as ‘loneworkers’. How can you make sure your safety policies […]
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Workplace hazards are numerous and can arise daily. Every employer needs to identify and take steps to mitigate the risks that their workers may face. Here we explore the 6 types of workplace hazards, and what you can do to mitigate them. What is a workplace hazard? Hazards in the workplace occur when the working […]
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Health and safety is hugely different now from when the concept first originated. Find out when workplace health and safety started to be taken seriously, and how it developed into the health and safety legislation we know today. In today’s safety-conscious world, it is hard to imagine a time when the well-being of employees wasn’t […]
From keeping in touch when they’re out on the road to ensuring they can get immediate help when they need it – lone worker safety is not always straightforward. Here we explore some of the top challenges businesses face when it comes to keeping their lone workers safe and how you can overcome them. Challenge […]
July 21, 2024
Post
Training & eLearning
Safe workers are trained workers
Empower your frontline workers with an intuitive management system to help reduce injuries AND admin time.
