Incident Management Software

Capture, manage and investigate incidents while minimising delay. Streamline incident reporting and manage your investigations easily.

Incidents

Overview

Reporting incidents raises awareness about things that can go wrong and allows preventative and corrective actions to be taken to make workplaces safer. But recording an incident is rarely as simple as it sounds. Complex or confusing forms can drive down reporting rates. 

Our incident management solution makes it easy for employees and partners to record incidents - on any device. This encourages employee engagement and a positive safety culture. With tools to report, document, investigate, and set actions, for any type of incident or event management process. Use our ready-made templates or design your own incident and action system. 

 

MicrosoftTeams-image (3)

This is a future proof solution to enable easy reporting of SHE-Q related incidents, combined with practical feasibilities for analysis, trends and dashboards. This supports Mammoet’s pro-active driving of SHE-Q results.”

- Maarten de Klerk, Global SHE-Q director, Mammoet

Key Features 

New-Icon_Key-Features
Incident Data Visualisation

Drill down into the data with visual reports and analytics to easily establish patterns, underlying root causes and lagging indicators.

New-Icon_Key-Features
Mobile Reporting

Use the app to report incidents or accidents as soon as they happen.

New-Icon_Key-Features
Language Support

With over 90 languages supported, wherever your incident occurs, it can be accurately recorded and translated easily.

New-Icon_Key-Features
Automatic Notifications

Notify and escalate incidents to the appropriate management level based on severity.

New-Icon_Key-Features
Detailed Reporting

Generate in-depth incident reports

New-Icon_Key-Features
Action Tracking

Assign actions to relevant persons and track completion.

EcoOnline Family

Trusted by over 6,700 clients worldwide

We have over 20 years’ experience working with multiple industries across the globe which is why our software offers unrivalled solutions in an industry that is constantly changing.  

Our Clients

Get started with Incident Management today

Book a demo with one of our consultants to discuss digitizing your chemical processes with EcoOnline. 

Book a Demo
Image

Hannah Daly

Account Manager, EcoOnline

Our related posts

| occupational safety
Action Management: A Case Study of Paper VS. Online

What is the best way to manage safety actions and make sure they are actually completed? We aim to find out with this...

| occupational safety
5 Reasons why audits fail, and what to do about it

Failure to properly manage audit actions can have disastrous consequences. In this blog, safety expert Bridget Leathley...

| occupational safety
Computer Ergonomics – Beyond the Furniture

Today’s DSE users have more autonomy, but more complex tasks, often with unfamiliar, inadequate or badly selected...

Frequently asked questions

What is incident reporting software?

Incident reporting software enables incident & hazard tracking for employers and employees, via the use of technology. This technology allows for systemic tracking, resulting in a succinct and precise of incident reporting. A major benefit of incident reporting software is the ability to report on incidents in real time, which allows you to avoid unnecessary delays and track the process in each step.

What are the benefits of using an online incident reporting management system?

- Users can report incidents in real time to the relevant people using the EcoOnline mobile app
- With a fully configurable reporting process, users can attach documents such as risk assessments, images, and training records to incident reports
- The time from incident reporting to closing an investigation is shortened, helping to reduce the chances of re-occurrence.