Identifying any lone workers in your organization is easy - right? Actually, it's not as simple as you think. Research shows that 64% of employees who regularly work without close contact or supervision would not consider themselves a lone worker. Nine out of ten respondents who took part in the Lone Worker Landscape Report stated they are working away from colleagues for three or more days per week, and yet, more than half of those don’t see themselves as a ‘lone worker’. How well do you know your lone workers? from EcoOnline Global on Vimeo.
Identifying any lone workers in your organization is easy – right?
Actually, it’s not as simple as you think.
Research shows that 64% of employees who regularly work without close contact or supervision would not consider themselves a lone worker.
Nine out of ten respondents who took part in the Lone Worker Landscape Report stated they are working away from colleagues for three or more days per week, and yet, more than half of those don’t see themselves as a ‘lone worker’.
Lone workers, often referred to as solo workers, are individuals who perform their duties in isolation, without direct supervision. Recent statistics reveal that approximately 15% of the workforce in the United States, Canada, and Europe are classified as lone workers, amounting to around 53 million individuals. These workers span various industries, including healthcare, construction, manufacturing, and transportation, and are often not identified as lone workers. The unique challenges and risks faced by these hidden lone workers necessitate the implementation of effective safety measures by employers. Ensuring the safety of these workers is crucial, as they often operate in environments where immediate assistance is not readily available.
North America’s 22 million hidden lone workers
Based on the findings of the Lone Worker Landscape Report, there could be as many as 22 million ‘hidden’ lone workers employed across the US and Canada.
If staff don’t see themselves as lone workers, they may not take their safety or vulnerability as seriously as they should. And if you don’t see them as lone workers, you may not be giving them the protection they need. It is crucial to be aware of the presence of lone workers to ensure their safety.
Lone workers can be more vulnerable to harm than supervised staff because any risks are faced alone. With no one to raise the alarm in an emergency, lone workers do not benefit from immediate assistance, which can lead to severe consequences.
Lone workers can also be seen as an easy target for violence and aggression, especially those who work in public-facing roles, or those who visit clients alone. Companies need to adopt measures to protect lone workers, ensuring their safety and well-being.
There are ways to keep your lone workers safe – but before you can put the correct safety procedures in place, you need to accurately identify all lone workers in your organization. Additionally, special attention should be given to those working in confined spaces, as these environments pose significant risks.
Lone worker hazards and risks
Lone workers are exposed to a myriad of hazards and risks, ranging from workplace violence to accidents and injuries. The risks lone workers face are often heightened by the absence of immediate assistance, making it imperative for employers to establish robust safety protocols and emergency response systems. Common hazards include falls, slips, and trips, as well as exposure to harmful substances and hazardous environments. Additionally, lone workers are more vulnerable to workplace violence incidents, underscoring the need for comprehensive safety measures and emergency response plans. Employers must prioritize the safety of lone workers to mitigate these risks and ensure a secure working environment.
How can I identify my hidden lone workers (and ensure lone worker safety?)
Some lone workers are easy to spot, such as security guards working alone at night, or a lone engineer working in a remote area. But for many roles, lone working doesn’t always mean completely alone. Data from various sources, such as the Bureau of Labor Statistics, highlights the importance of understanding and analyzing data to identify lone workers and enhance their safety.
A lone worker as anyone who works without close, or direct supervision. With this definition, the number of lone working staff in most organizations grows considerably. Employers play a crucial role in recognizing and addressing the needs of lone workers to ensure their safety and well-being.
If an employee cannot be seen or heard by a colleague, they are a lone worker – whether that is for all or part of their working day. This also includes staff who work from home. Health administration, including partnerships between OSHA and NIOSH, plays a significant role in establishing safety regulations for lone workers.
Those working on the same site but out of sight and sound of a colleague
Colleagues working alone in different parts of a building
Employees left alone for periods of time while a colleague takes a break
A single employee working late after everyone else has left the worksite
Anyone working alone but alongside members of the public or in populated locations
Staff travelling alone during work hours
Staff members who work from home
To improve safety for lone workers, organizations should implement specific actions and best practices tailored to their unique needs. Monitoring incidents involving lone workers is crucial to understanding and mitigating the risks they face.
Lone workers face an increased risk of exposure to workplace hazards due to their lack of assistance and supervision. Different industries, such as oil and gas or maintenance and repair, present unique challenges and risks for lone workers.
The risks of injury for lone workers are significant, with statistics showing higher rates of nonfatal injuries and fatalities. Leading causes of workplace fatalities among lone workers include falls, exposure to harmful substances, and contact with equipment.
Lone worker monitoring technologies, such as location tracking and panic buttons, are essential for enhancing safety. Comprehensive lone worker protection measures, including risk assessments and advanced technologies, are vital for ensuring their safety.
Lone worker solutions are available to address the growing number of employees who work alone, with significant market growth projections. Lone workers are prevalent in many industries, emphasizing the need for tailored safety measures.
OSHA’s General Duty Clause can be invoked to protect lone workers in situations where existing standards do not adequately cover their hazards. Recognizing potential risks faced by lone workers is crucial for effective risk assessments and safety measures.
Protecting lone workers involves collaboration among HSE professionals and HR executives to establish a robust safety culture. Providing resources and support is essential for enhancing workplace safety for lone workers.
Safety professionals play a critical role in implementing monitoring technologies and safety protocols to mitigate risks. Addressing safety risks faced by lone workers is essential for creating a safe working environment.
Effective safety measures and technologies are crucial to save lives and prevent serious injuries among lone workers. A safety program tailored to the specific needs of the team is vital for ensuring the well-being of lone workers.
Technology, including mobile apps and monitoring systems, plays a significant role in enhancing lone worker safety. Preventing workplace fatalities is a key motivator for implementing safety measures and technologies.
Lone workers are increasingly prevalent in modern workplaces, highlighting the need for effective safety and communication solutions.
Lone worker safety solutions and monitoring
To address the risks faced by lone workers, employers can implement a variety of safety solutions and monitoring systems. These include lone worker safety apps, GPS tracking devices, and panic buttons, which provide immediate assistance in emergencies. Technologies such as fall detection and two-way communication systems are also effective in safeguarding lone workers. Regular risk assessments and training on safety protocols and emergency response procedures are essential components of a comprehensive safety strategy. By investing in these safety solutions, employers can protect lone workers, reduce the risk of work-related injuries and fatalities, and create a safer workplace.
Best practices for lone worker support
Ensuring the safety and well-being of lone workers requires the adoption of best practices for lone worker support. Employers should establish regular check-ins, clear communication channels, and ensure that lone workers have access to emergency services. Conducting thorough risk assessments to identify potential hazards and implementing strategies to mitigate them is crucial. Fostering a strong safety culture through awareness and training on safety protocols and procedures can significantly enhance the safety of lone workers. By prioritizing these practices, employers can prevent accidents, reduce injuries, and promote a healthier work environment.
Future of hidden lone worker safety and lone work
The future of lone worker safety and lone work is poised to be shaped by technological advancements and evolving workforce demographics. As more workers engage in remote or isolated work, the importance of effective safety measures and monitoring systems will continue to grow. Employers can anticipate increased adoption of AI-driven monitoring solutions, satellite communication systems, and wearable safety devices. Emphasizing a strong safety culture, providing regular training, and ensuring compliance with occupational safety and health regulations will be paramount. By staying ahead of these trends and investing in the safety and well-being of lone workers, employers can create a safer and healthier work environment for all employees.
Ensure every employee gets home safely; join us for our expert webinar
