EcoOnline & ASA Introduce New Safety Incident Data Platform

EcoOnline & ASA Introduce New Safety Incident Data Platform

Published September 6, 2022

2 minute read

Landmark health and safety platform set to benchmark aircraft ground damage and drive continual improvement.


Today, EcoOnline launched Safety Incident Data (SID), a powerful new digital platform created for the Airport Services Association (ASA).  

Developed as a collaboration between EcoOnline and the Airport Services Association (ASA), the globally recognised trade association for the independent Ground Service Providers (GSPs), the SID database is specifically designed to better-support GSPs in benchmarking safety performance, identifying trends, and enabling more in-depth analysis.

Aircraft damage and delays cost the aviation industry an estimated $4bn per year and forecasted to grow. The introduction of SID will help to target the common trends and implement mitigation strategies to strengthen the industry as a whole. The database could provide GSPs across the globe with significant savings by providing better data to help them make better decisions.

SID’s unique selling point is that the data is de-identified before submission. It provides a comparable baseline, independent of the individual GSP's scope or the variety of services offered, at no cost to ASA members. Active submission of data enables members to have free access to quarterly reports and their own personalised dashboards.

Aviation Safety Incident Database

SID was developed by GSPs for GSPs, simplifying the data submission and using the cutting-edge SaaS software to provide a credible benchmark. The system is agile to enable GSP’s to plug-in incident data from their own Safety Management System or enter directly into SID making reporting easily accessible to any GSP regardless of size.

Commenting on SID, Colin Ball, Enterprise Sales Director at EcoOnline, said: “We're overjoyed that our ASA partners unveiled their SID database platform at this industry conference.

“We are convinced that their members will understand the commercial benefits of safer aircraft handling and reduced errors, which will result in fewer delays and greater savings. Additionally, they'll understand how crucial this is for travellers, who stand to gain from fewer delays from ground damage.”

Yogesh Parekh, SVP Operational Risk at Menzies Aviation and the Safety chairperson for ASA, added: “Our core purpose is to prevent and reduce accidents providing a safe, secure, quality service. Today, Ground Service Providers (GSPs) tend to be the largest employers at most airports, supporting passengers throughout every step of the airport journey.   As a community of GSPs, we needed a voice for the people we serve.  Although we participate in industry forums, we often lack the data intelligence to support the initiatives that matter the most. SID not only plugs that gap but also provides a framework for standardised reporting to drive continual improvement.  Currently SID is developed for Aircraft Ground Damage, Near miss and Hazard benchmarking.  The aspiration over time is to grow and evolve to include personal injuries, Security, vehicles and environmental incidents. 

As we watch passengers return to air travel, we must remain vigilant to prevent the next accident.  Hence there is no better time to leverage the use of SID and demonstrating to all stakeholders the ongoing commitment to improving and enhancing the sector.”

Fabio Gamba, Director General, Airport Services Association (ASA), said: “SID will make sure that we can compare our benchmark to the industry’s average rate of aircraft damage. This is excellent news because it directs GSPs towards areas for improvement. Those that perform better than the industry standard can use the data as a positive story to draw in more clients, while those who identify problem areas can use the statistics to enhance their operations.”

 To learn more, click here.


Author Julie Currid

Julie is Head of International Marketing (UK & US) for EcoOnline. She has worked in the EHS software space since 2010 and enjoys the sustainable nature of the initiatives being implemented by EcoOnline customers.

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