Chemical Safety

Heriot-Watt University

See how Heriot-Watt University streamlines chemical safety oversight with EcoOnline’s Chemical Management software.
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Heriot Watt
“I definitely recommend the self-authoring tool to any R&D company, especially if they’ve got labs and a fast-changing chemical profile within those labs to be able to keep themselves compliant.” Dr Lorraine Russell, Health & Safety Manager, Heriot-Watt University
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Case Study
October 29, 2025

Heriot-Watt University streamlines chemical safety oversight with EcoOnline’s Chemical Management software

Heriot-Watt University has been pioneering education and research since 1821, shaping ideas and delivering solutions to global challenges. With five campuses spanning Edinburgh, the Scottish Borders, Orkney, Dubai, and Malaysia, the university is home to over 27,000 students from 154 countries. As a leader in engineering, business, and science, Heriot-Watt has earned a reputation for innovation, industry partnership, and impactful research, with almost 87% of its outputs ranked world-leading or internationally excellent.

The university’s diverse research environment, including multiple laboratories with fast-changing chemical profiles, requires rigorous oversight of chemical use. For any organisation operating in such a dynamic setting, maintaining compliance with COSHH regulations and having a clear, centralised view of all chemical activities is essential.

Without the right tools, managing inventories, producing consistent assessments, and compiling audit-ready reports can be time-consuming and complex. “We need the self-authoring tool because we have our own experts in house that are dealing with the chemicals that they’re using, and we also need to be able to have some kind of oversight as to what they’re doing,” says Dr. Lorraine Russell, Health and Safety Manager at Heriot Watt University. “So we have access to all the COSHH that are within the system and we can audit it properly and make sure we’re all doing what we should be doing.”. 

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The mission

Heriot-Watt needed a single, standardised chemical safety system that could support both compliance and efficiency. With labs operating in specialised areas of research, the university required flexibility to tailor risk assessments to unique processes, without losing the benefits of centralised oversight.

Critically, the system had to integrate COSHH assessments into a consistent, auditable format and provide quick access to chemical data for reporting and decision-making. Without such a system, chemical safety management in complex research environments can demand significant staff time and make it harder to act quickly on important safety insights.

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The solution

EcoOnline’s Chemical Management software, with its self-authoring tool for COSHH assessments, provided the answer. By bringing all assessments into one consistent format and linking them directly to a central database, the system created a single source of information for chemical oversight.

The self-authoring tool allows Heriot-Watt’s in-house experts to create, adapt, and manage their own COSHH assessments while ensuring all outputs are fully compliant and instantly auditable. For specialist research work, the tool’s adaptability means the university can request and build features specific to their needs, without compromising on regulatory alignment.

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The impact

For Heriot-Watt, the benefits have been immediate. Time-consuming manual processes have been replaced with a streamlined, digital workflow. Chemical inventories and associated safety data are always up-to-date and instantly accessible for reporting, giving both researchers and safety teams complete clarity over what is on site.

The peace of mind that comes with compliance is matched by the efficiency gains. “The benefits to us here at Heriott-Watt is that it gives us time savings with it all being on the system,” says Dr Russell. “And also it gives us peace of mind that we are compliant with COSHH regulations.” 

“I definitely recommend the self-authoring tool to any R&D company, especially if they’ve got labs and a fast-changing chemical profile within those labs to be able to keep themselves compliant.”

Heriot Watt

 Dr Lorraine Russell
Health & Safety Manager,

Chemical Manager
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Confidence through consistency with EcoOnline

With EcoOnline’s Chemical Management software, Heriot-Watt operates a single, structured system that delivers clear, consistent oversight of chemical safety. “Using the self-authoring tool in the COSHH system allows us to have our COSHH assessments in the same format as the rest of the system, which means that we are able to audit it properly and be able to actually analyse what we have on site at any one time,” adds Dr Russell.

By linking directly into the central database, the self-authoring tool also streamlines reporting, providing “a full set of COSHH assessments for everything that’s happening on site.” Its adaptability means the university can request features specific to its line of work, ensuring the system meets the needs of specialist research environments.

This clarity and flexibility empower both local lab teams and central safety management to act quickly and confidently. Whether adapting assessments for unique research processes or ensuring compliance across multiple sites, EcoOnline provides the visibility and control needed to protect people and meet regulations without slowing the pace of innovation.

A smarter way to manage chemical safety across your organisation

 EcoOnline’s Chemical Management platform equips organisations to:

  • Centralise all chemical data in one system
  • Create compliant COSHH assessments with self-authoring flexibility
  • Maintain real-time oversight of chemical inventories
  • Simplify audits and compliance reporting

Adapt assessments for specialised work without losing standardisation