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StaySafe Lone Worker
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Easy-to-use StaySafe Lone Worker solution for healthcare workers

Ensure the safety of all your team members in an emergency. Reliable protection from commonly faced challenges such as violence, aggression and workplace accidents.

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Ensure the safety of lone working healthcare staff

The healthcare industry has a duty of care to ensure the safety of all its staff, including lone workers, who are particularly vulnerable in an emergency due to the lack of direct supervision.

Lone working staff in healthcare can be exposed to violence and aggression from members of the public, both in hospital settings and when providing care at home. They also need to be protected from other potential causes of harm, including accident, injury or medical emergency.

To mitigate these risks, all NHS trusts and healthcare providers need to ensure that they have undertaken risk assessments and have an up-to-date lone worker policy in place. To ensure that lone workers can get help quickly and easily, StaySafe Lone Worker is widely used by NHS trusts to monitor the safety status of their staff and get them help in an emergency.

  • According to the Health Service Journal, there are an estimated 312 assaults per trust on average every year.
  • The latest NHS Staff Survey shows that 28.3% of staff experienced at least one incident of bullying, harassment or abuse from patients, their relatives or other members of the public in the last 12 months.
  • Nurses, paramedics and mental health staff are among those most likely to be assaulted, with statistics showing that 33.3% of ambulance staff experienced violence from patients in the previous year and 1-in-5 mental health staff experienced violence whilst at work.
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What are the risks associated with lone working in healthcare?

Lone workers operating in healthcare face challenging situations on a daily basis. They often enter consulting rooms or client homes alone, work late hours and deal with sensitive and highly charged situations. They also spend time travelling alone between homes and appointments.

Injury

Violence and aggression

Unfortunately, violence and aggression are common within healthcare. According to the 2017 NHS Staff Survey for England, 15% of NHS staff across all staff groups stated they had experienced physical violence from patients, relatives or members of the public over the previous 12 months.

Environmental Risk

Environmental risk

Working within the community and in patient’s homes can expose employees to common hazards such as slips, trips and falls. According to HSE statistics 581,000 people sustained an injury at work in 2018/19.

Car

Driving

Travelling on the road is one of the greatest and most uncontrollable risks workers face each day. According to the Department for Transport there were 25,511 people seriously injured in reported road traffic accidents in 2018. Many healthcare staff regularly spend time travelling by car between appointments and providing essential care.

Health Heart Beat

Ill health

If a lone worker suffers a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without colleagues nearby.

Lone Worker Landscape Report: what the stats say

Only 46% of lone workers said they understood regulatory requirements either ‘quite well’ or ‘very well’

63% of execs said they found it easy to get budgetary sign-off for safety initiatives

51% of execs say that risk assessments are done regularly, but just 31% of lone workers say the same 

Read the full report

Preview Lone Worker Landscape Report

How our safety app can support healthcare lone workers

StaySafe Lone Worker has specifically designed functionality to overcome common challenges faced by lone workers in healthcare.

The online hub accurately locates workers on a map and provides real-time updates on their location. This means that you always know their whereabouts and if they are safe, even when schedules change at the last minute.

The app allows staff to check-in safely once they have finished a lone working or travel session. Staff can also use the note taking facility to add extra details to a session, such as who they are meeting or where in a building they are based.

The StaySafe Lone Worker app gives healthcare employees a way to signal for help in any situation. If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online hub.

Chosen managers are automatically notified via text, call and email. As well as a panic button facility, the StaySafe Lone Worker App also has additional features such as GPS tracking, man down alerts and discreet and duress panic alerts. The ‘discreet panic’ function provides a way to signal for help without aggravating a tense situation, while staff can enter a Duress PIN if forced to close the app to notify their manager whilst seeming to comply with an aggressor.

Staff also have the option to link the app to a discreet wearable Bluetooth button. Worn on or under clothing, the button can be pushed to signal for help without users needing to touch their phones. If you do not have the resource to monitor your teams in-house, you can outsource employee safety monitoring and alert escalation to our 24/7 professional monitoring partners.

Lone Worker Hero

Why healthcare workers
love the StaySafe solution

 “Our patients can be aggressive and a risk to themselves. We wanted a safety solution that promoted employee well-being. Ease-of-use was key, and StaySafe Lone Worker checked all the boxes, everyone found it user-friendly.”

Jesse Chamberlain

Coordinator Adult Supports, TeamHEALTH

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Give your staff the tools to stay safe, connected and supported, wherever they are.

Can you afford to wonder who will raise the alarm in the event of a lone worker emergency?  

Make that question obsolete with Lone Worker software.

StaySafe is packed with features designed with the end user in mind.

Fill out the form to see how you can start reaping the benefits.

20+ YEARS OF EXPERIENCE

Trusted by 11,000+ customers worldwide

With knowledge from 90 different industries, we have developed our platform to make sure it tailors to your needs.

Read what they have to say
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We work with organisations across a wide range sectors to protect their workforce

We have extensive experience across a variety of industries and you can configure our lone worker solution to support the challenges that you face.

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*Our lone worker solution is fully compliant with BS 8484:2022 when used on an Android device and monitored through one of our accredited third-party Alarm Receiving Centre partners.