Put expert guidance into every workflow.
Meet Assist, the AI-powered assistant embedded across EcoOne.
Your most experienced people can’t be everywhere at once. Assist brings trusted AI guidance directly into the workflows where work happens, helping workers complete critical tasks with greater confidence, consistency, and quality – while every decision remains in human hands.
Only 20% of workers are fully convinced AI will improve workplace safety.
43% say it depends on implementation.
Assist is built for that 43%.
Consistency shouldn’t depend on experience
Whether it’s an incident investigation, risk assessment, emergency response log, or chemical assessment, the quality of the outcome often depends on the experience of the person completing it. Yet these are the records that shape decisions, demonstrate compliance, and help prevent future incidents.
Assist helps close that gap by providing trusted, context-aware guidance inside the workflow. It reviews what’s been captured, identifies what’s missing, and helps workers produce more complete, consistent, and compliant records before they’re submitted. Keeping people accountable for every decision.
MEET ASSIST
An always-on expert coach built into every workflow.
Embedded across EcoOne, Assist provides relevant guidance based on the task at hand, whether that’s investigating an incident, completing a risk assessment, or documenting an emergency response, so teams can work to a consistently higher standard while every decision remains in human hands.
Task-specific guidance
Assist understands the task your worker is performing and surfaces relevant prompts, recommendations, and summaries to help improve the quality and completeness of every record.
Human accountability by design
Assist coaches and recommends. It never replaces human judgement. Every recommendation is transparent, every decision stays with your team, and every record remains fully accountable.
Rolling out AI Assist to all users helps make our reporting clearer and more consistent across countries and languages, especially by improving the quality and accuracy of our investigations.
– MALCOLM RAE,
Head of Risk Systems & Data
Built to be trusted.
Designed to be used.
The biggest barrier to adopting AI isn’t the technology – it’s trust.
Assist is designed specifically for safety critical and compliance sensitive environments. It coaches rather than decides, keeps people accountable for every action, and provides transparent guidance inside the workflows your teams already use, making AI something that workers trust, not work around.
Three capabilities.
One connected experience.
EcoOne brings together connected data, intelligent guidance and automation to help organisations work smarter across safety, chemical, resilience and sustainability.
Today, Assist helps workers complete critical tasks with greater confidence and consistency. Insights and Actions will expand those capabilities even further — helping organisations uncover trends across connected data and automate repetitive work safely over time.
Assist
Trusted AI guidance built into every workflow.
Assist provides context aware coaching that helps workers complete investigations, assessments and other critical records with greater confidence, consistency, and quality — while keeping people accountable for every decision.
Insights
Turn connected data into operational intelligence.
Insights will help organisations identify trends, benchmark performance, and uncover opportunities across connected safety and sustainability data — giving leaders greater visibility into what’s happening across the business.
Actions
Automate repetitive work with confidence.
Actions will help organisations safely automate routine workflows and multi-step tasks, reducing manual effort while keeping people in control of business critical decisions.
Designed for safety-critical work
Generic AI wasn’t built for environments where compliance, accountability and human judgement matter. Assist was.
Built into EcoOne, Assist is designed specifically for safety, chemical, resilience, and sustainability teams, with transparent recommendations, human oversight, and governance designed for regulated environments.
Security & privacy
Learn how Assist is secured, monitored, and protected to meet the needs of safety-critical organisations.
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Data handling
See how customer data is handled, processed, and protected and why it’s never used to train underlying AI models.
[View Trust Centre]
Compliance and governance
Discover how Assist supports responsible AI adoption through governance designed for regulated environments.
[View Trust Centre]
See EcoOne in action.
Click the button to see how it works
EcoOnline is very convenient and easy to manage. It helps us get the information we need onto one platform
SEAN STEWART
Head of Safety, Health & Environmental
We looked at a number of suppliers, and what stood out was the product. EcoOnline lived up to every promise they made.
PAT SHEEHAN
Associate Director for SHEQ
The operators in the field no longer chase the paperwork. The information is at their fingertips.
ANTHONY DI GIANNI
Vice President, Health, Safety and Environment
See how Assist fits into your team’s everyday work
Every organisation has different workflows, challenges and quality standards. In a personalised demo, we’ll show you how Assist supports your existing processes, helps workers produce more consistent records, and scales expert guidance across your organisation, without replacing human judgement.
Complete the form to book your personalised demo. 👉
Frequently asked questions about EHS AI safety software?
EHS AI refers to artificial intelligence designed specifically for environmental, health and safety management. It is not general-purpose AI adapted for safety use after the fact. The best EHS AI works at the point where safety outcomes are actually determined: when a worker opens an incident investigation, completes a risk assessment, or runs a site inspection. At that moment, EcoAI can coach workers through what to capture, flag what’s missing, and ensure documentation meets organisational standards before it’s submitted. EcoAI delivers this through two products built into the EcoOnline suite: EcoAssist, an always-on coaching layer, and EcoAgents, purpose-built safety workflow automation. The American Society of Safety Professionals and IOSH both identify AI-assisted safety management as one of the most significant developments in the industry.
AI for EHS is purpose-built for the specific workflows, regulatory requirements, and accountability structures that environmental, health and safety management demands. General-purpose AI tools – even capable ones – are not calibrated to ISO 45001 standards, jurisdiction-specific compliance requirements, or the human accountability chain that safety-critical decisions require. AI for EHS is designed around the principle that the AI coaches and recommends — but humans decide and sign off at every step. EcoAI is grounded in EcoOnline’s EHS software expertise, which means the guidance workers receive is specific, reliable, and appropriate for safety-critical environments rather than drawn from general language model training.
AI in EHS management addresses the problems that safety leaders know but find it tricky to solve. The problem is that safety quality depends on who happens to be doing the work that day. Workers interact with safety documentation infrequently. Incident investigations, risk assessments, and inspections may happen once a month or less, so skill and confidence vary widely. The Health and Safety Executive is clear that effective safety management requires consistent standards at every level. AI in EHS management makes that consistency achievable by coaching workers through every safety task in real time, regardless of their experience level, shift, or location. The EHS manager stops finding out about quality gaps after the fact and starts preventing them at the source.
AI improves workplace safety by intervening at the exact moment safety outcomes are determined, i.e. when a worker is completing a record, not when a manager is reviewing it afterwards. The International Labour Organization estimates that poor occupational safety costs the global economy over $2.99 trillion annually, with preventable incidents frequently traced to incomplete hazard identification and poor documentation quality. AI closes that gap by coaching workers through what to capture in real time, flagging missing detail before records are submitted, and building genuine capability with every interaction. The National Safety Council identifies technology-assisted safety processes as a primary lever for reducing workplace injuries – particularly in distributed, shift-based workforces where consistent expert guidance has historically been impossible to scale.
AI in health and safety matters now because the two traditional responses to inconsistent safety quality – more training and more manual review – have reached their limits. Training improves capability before the task, not during it. Manual review catches errors after the outcome is already set. AI in health and safety fills the gap between the two. The World Health Organization’s occupational health framework emphasises consistent standards at the point of work across all levels of an organisation, a standard that AI now makes achievable at scale for the first time.
The best AI workplace safety software is the one that workers will actually use. Adoption rates are boosted by the tool being embedded in the workflows they already work in, transparent about what it’s doing and why, and built on genuine EHS expertise rather than general-purpose AI. Independent comparisons on G2’s EHS management software category and Capterra’s EHS software directory provide useful starting points for evaluating options. It’s important to look at whether the AI coaches workers or completes records for them (the latter creates liability risk), whether human sign-off is required at every decision point, and whether administrators have full control over deployment. EcoAI is built around all three principles.
When evaluating AI safety software, the most important factor is not capability, it’s accountability. Any AI safety software that completes records autonomously, bypasses worker judgment, or operates without transparent reasoning creates more risk than it removes. The right AI safety software coaches workers and recommends actions, with humans confirming every outcome. Beyond accountability, look for: genuine EHS domain expertise (not a general model), multilingual support for multinational teams, administrator control over deployment and rollout, and embedding in existing workflows rather than a separate interface. ISO 45001 provides the benchmark framework that well-designed AI safety software should support and reinforce.
AI dashboards for health and safety compliance give safety leaders real-time visibility into the quality and completeness of safety documentation across their organisation. This helps surface gaps, trends, and risks that would otherwise require manual audit to detect. For EHS leaders managing safety across multiple sites, shifts, and jurisdictions, AI compliance dashboards replace reactive correction cycles with proactive insight: identifying where documentation quality is slipping before it becomes a regulatory or safety risk. The EU OSH Framework Directive and OSHA’s regulatory framework both require organisations to demonstrate consistent safety management standards. AI dashboards make that demonstration possible with live data rather than retrospective reporting.
The best AI safety software is industry-specific – or at minimum, built on EHS expertise that can be configured to the specific risks, workflows, and regulatory requirements of an organisation’s sector. A one-size-fits-all AI model cannot reliably coach a construction worker through a pre-task risk assessment and a manufacturing worker through a chemical exposure incident investigation with equal accuracy. EcoAI is designed to work across high-risk industries such as construction, manufacturing, logistics, utilities, and others via coaching and workflow automations calibrated to the safety tasks each sector performs most frequently. Industry bodies including the International Association of Oil and Gas Producers and CITB have both highlighted sector-specific safety standards as a critical factor in effective technology adoption.
Construction safety AI software is designed for the specific challenges of construction safety management: high workforce turnover, varying experience levels, multilingual teams, and safety tasks that need to be completed quickly under operational pressure. NIOSH data consistently shows that falls, struck-by incidents, and electrocution account for the majority of construction fatalities. These events are frequently preceded by incomplete pre-task risk assessments or missed hazard identification. AI in construction safety addresses this by coaching workers through site inspections and risk assessments in real time, generating consistent checklists for pre-task hazard identification, and ensuring multilingual workforces receive the same quality of guidance regardless of language. The Construction Industry Training Board has highlighted digital coaching tools as a key mechanism for building consistent safety capability across a sector with high turnover and wide experience variation.
Manufacturing safety technology powered by AI addresses the core challenge of large, shift-based workforces: documentation quality that varies by shift, by site, and by individual experience level. Make UK’s manufacturing safety research identifies inconsistent risk assessment quality as one of the primary gaps in manufacturing safety management. The National Safety Council’s manufacturing safety data shows that the highest-frequency incidents are those where hazard identification failed at the point of task execution. AI coaching software intervenes at that exact point: working alongside workers as they complete safety records, flagging missed hazards before they become incidents, and ensuring the Sunday night shift produces documentation of the same quality as the Monday morning one.
EcoAI is specifically designed for the challenges of large, distributed organisations: inconsistent documentation quality across sites, varying experience levels across shifts, multilingual workforces, and EHS managers who cannot be physically present during every safety task. It is embedded in the EcoOnline Suite – the platform large organisations already use for safety management – which means there is no adoption project, no new interface to learn, and no separate tool to manage. For organisations that need to demonstrate consistent safety management standards to regulators and leadership, EcoAI provides the coaching infrastructure to make that consistency achievable at scale. Independent reviews on Capterra and G2 compare EcoOnline against other leading EHS platforms.
Yes. EcoAssist capabilities are available across multiple languages, meaning workers in different countries and jurisdictions receive the same quality of coaching in their own language. This is particularly relevant for multinational organisations where documentation consistency across sites and languages has historically been difficult to maintain. The International Association of Oil and Gas Producers identifies language and cultural consistency as one of the primary challenges in managing health and safety across international operations. EcoAI is built to overcome this challenge with ease.