Celtic Anglian Water provides world class water and waste treatment services to Industrial and municipal clients across Ireland and the UK.

Operating in Ireland for over 25 years, Celtic Anglian Water (CAW) manages one of Europe’s largest wastewater treatment plants at Ringsend, Dublin for Uisce Éireann. This plant treats water for over 50% of the population of the Republic of Ireland.

Part of the Anglian Water Group, CAW employs over 100 people working across a range of offices and treatment plants across Ireland and the UK. They offer engineering design, capital works delivery and site operations & maintenance services.

Implementing EcoOnline has improved our level of care to our employees while freeing up time for those previously responsible for monitoring our staff.

– Padraic Dolan
HSEQ Manager

With measures in place to minimise the requirement for lone working, some elements of work still require employees to attend sites alone. To mitigate the risk faced by employees, CAW worked with EcoOnline to launch the StaySafe lone worker app, ensuring their lone workers are protected even out of hours.

Monitoring difficulties and relying on memory

Before launching the lone worker app, CAW had implemented a buddy system which relied on lone workers to inform Plant managers when their shifts had ended or they had completed the work and left site. This method proved difficult for the company to monitor and relied heavily on the lone workers to communicate to the plant manager with no reminders to do so.

CAW identified an opportunity to improve this process and turned to technology to provide a solution. This led to CAW trialling a range of lone worker safety solutions. After trialling the lone worker app and monitoring hub, they found EcoOnline to be the most accessible, user-friendly and cost-effective tool for their lone working staff.

Peace of mind, regardless of time or location

CAW launched the StaySafe lone working app to monitor their lone workers during later shifts when a plant manager is likely to be absent from site. Even in remote locations, staff are able to begin and end their lone working sessions in the app using a signal level as low as 2G. Once they have checked-in, the whereabouts of workers currently on site is immediately visible within the online hub.

CAW employees are monitored by one of our outsourced monitoring partners. Any alert that is triggered on the app, goes through to their monitoring station along with an accurate location – allowing them to respond effectively.

Outsourced monitoring provides peace of mind to CAW, particularly for out of hours working when internal monitoring previously proved difficult. The business also has access to their own hub where they can run reports, manage usage and keep an accurate audit trail.

Protect your lone workers 24/7

Falls, slips, remote areas with low or no signal, workplace violence, missed check ins. Every day, millions of lone workers across industries face significant risks. Without the right solution, your lone workers could face an emergency that you can’t see or respond to until it’s too late. StaySafe turns the smartphone your workers already carry into a powerful safety tool that includes all features as standard and is trusted by over one hundred thousand users worldwide. With the app, your lone workers gain the power to raise the alarm at the simple push of a button, while the response hub gives you the ability to locate them and leverage real time updates. Don’t have the internal resources for monitoring? It’s easy to outsource to one of our expert partners, where you’ll get response times faster than nine ninety nine. Low signal mode works in remote areas where other solutions drop out by using all available networks and SMS for true twenty fourseven protection. Fall detection automatically alerts the hub after a fall or sudden impact. Non movement detection flags prolonged inactivity. Discrete panic lets lone workers raise the alarm using a custom trigger like pushing the side button twice, ideal for high risk situations. Privacy mode only shares location during emergencies, giving workers complete control and peace of mind over their privacy and taking your mind off adoption rates. Plus automated check ins and geofence alerts prompt workers to confirm they’re safe. Missed responses trigger an alert for immediate support. Get up and running in less than twenty four hours for immediate ROI with the easiest to use app on the market. No extra hardware is needed and onboarding is a breeze with access to in app training. The best safety tool is the one your loan workers already have in hand. Choose StaySafe for a solution that scales across large workforces, departments and book a demo to protect your loan workers anywhere, anytime.

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Keeping safety a top priority

Padraic Dolan, HSEQ Manager at CAW said, “Our lone workers have commended the app for its easy-to-use functionality and efficient and quick set up. Our workers out in the field now feel reassured that they will receive help should they ever require it even in remote areas or while working out of hours. “

“With the ability to set up check-in intervals, which we have set for every half hour, we are immediately alerted if an employee fails to check-in and we can send them the appropriate assistance.”

“Ensuring the safety of our employees is a top priority especially due to the high-risk nature of the water industry. We have placed safety signs at the entrance of our sites, reminding employees to start a session on the app before entering. We are then able to run reports in the hub to ensure our lone workers are using the app as they should be.”