Lone Worker Field Services Management | EcoOnline US
StaySafe Lone Worker logo

Easy-to-use lone worker app for field service management

Your employees may face challenging situations whilst they work on sites alone. With our easy-to-use lone worker solutions, you can protect them, 24/7, from these risks.

Some of our field services customers

Coombes_Logo-300x300
EPS_Spot
gom
TurnerTownsend_Logo-300x300
GroundControl_Logo-300x300
Field Services Management
Powered by Staysafe

How our field service management app can support your field employees

Lone working has become commonplace for those working in field service roles. Many employees regularly travel between, and work on, sites alone or carry out work in empty properties and client homes. While working alone is usually safe, lone working brings with it additional risk, as any danger faced is faced alone.

Our Lone Worker App ensures that lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm even if the lone worker cannot. Non-movement will be detected if an employee has been incapacitated, and a wearable button can be worn to detect falls. 

Risks for lone workers in field service roles

Working across a range of environments and with hazardous equipment and materials, field service workers are exposed to some of the leading causes of workplace accidents and fatalities, such as:

  • Slips, trips and falls
  • Injuries from lifting/handling
  • Being struck by an object
  • Being injured by machinery
  • Falls from height

As well as these most common risks, field service workers are also exposed to other hazards which, if safety measures are not in place, can have detrimental consequences. For example:

  • Worker near water
  • Working in confined spaces
  • Working with electricity 
  • Working with hazardous substances
  • Driving
  • Working behind closed doors 

How we help protect lone workers in field service roles 

We have specifically-designed functionality to overcome common challenges lone workers face in field service roles. A panic button can be pressed at any time to signal for help, while missed check-ins and man-down alerts will notify someone even when a lone worker is unable to reach their phone.

The Lone Worker App gives employers visibility of the location and safety status of lone workers in an emergency and allows them to check in safely once they have finished a lone working or travel session. A note-taking facility allows lone workers to add extra details to a session such as with whom they are meeting or where in a building they are based.

If an employee activates the app’s panic button or fails to check in, alerts are instantly visible in the online monitoring hub. Chosen managers are automatically notified via text, call and email. With EcoOnline's Lone Worker software, you can protect your employees wherever they are and whenever they need help. 

  • Turner & Townsend Logo
    “We needed a more comprehensive and robust way of ensuring our employees were safe, and EcoOnline ticked all the boxes. It's not about invading privacy or tracking productivity, but making sure we all get home safely. The entire team, myself included, use EcoOnline and know if there is a missed check-in or alert. We will get a phone call.”
    Green Dot

    Karl Povey

    Principle consultant, Turner and Townsend

  • Ground Control Logo
    “Our employees find the app incredibly easy to use and line mangers now feel they have more time to focus on other tasks while knowing they will be notified if a lone worker requires help.”
    GreenDot

    Gary Summerfield

    HSQE Manager, Ground Control

Ready to explore our field services app?

If you're looking for a lone worker solution trusted by clients all over the globe, we'd love to hear from you.

Speak to one of our representatives now.

Be in the know
Access industry-leading information

| Health & Safety
Mastering EHS: Scaling safety and compliance across complex workplaces

If you operate in multiple jurisdictions, you have to consider more than just different legal requirements for health...

| Health & Safety
Preventing Isolation: Ensuring the safety of your frontline lone workers

If you want to ensure the safety of your lone workers, the first step is knowing who and where they are.

| Health & Safety
Cultivating strong partnerships with operational leaders and management to improve safety culture

A strong safety culture can truly help you create a safer work environment for all employees. When safety is at the...